Lucky Pet at Home Pet Services

Reviews

Jodi D

Seemed to start out ok but soon saw that he was not ever there for the amount of time I paid for. Maybe 10 minutes tops. I have moved on and requested my key back several times with no response from them. I would not recommend.

Jamie Buitendorp

They killed 3 of my frogs and never did anything about it. They lied about taking care of my small animals, they were never feed or gave water. Their food was never touched. They were paid to be there for 30 mins twice a day and were there 10 mins twice a day early in the morning and late at night. I will never use them again you shouldn't consider using them. They automatically took money from me and never paid me for the frogs I lost. I would give a negative number if I could. Horrible service

Anastasia and Kenneth Schuler

We are very fortunate to have found this company. We have used lucky pet for two vacations now and both times we ran into a situation and had to extend our stay and our service. Gary was extremely responsive and made sure our pup was taken care of. Both Jessica and Gary took care of our dog while we were away and it was a relief to be able to see pictures and updates. Our dog is a rescue and she would not do well at a kennel so having the comfort of knowing we could leave her at home in her surroundings and visits through out the day makes the service more than worth it!

Danielle Whitaker

While the people running the service are incredibly kind, my experience left a lot to be desired. I was able to book last minute for a month’s worth of services, so that was great. Updates on the pets are hard to come by and pictures of them are even harder. One of my cats is very good aggressive so I was really sure to give details instructions on how to feed them so that the food aggressive one didn’t wind up eating everything. Came back home to one of my cereal bowls and both of their bowls overflowing with dry food. The non food aggressive cat has lost quite a bit of weight while the food aggressive one has definitely gained weight. The litter boxes have definitely been cleaned at least once since I found a trash bag full of the old litter stuffed in my trash can. In the day since I’ve been back both cats have been sick all over my carpet due to the food situation (nonaggressive threw up after trying to eat too fast; aggressive one has been having diarrhea which tends to happen when she over eats). Not to mention I found one of my drinking glasses being used to measure out their food. The app is great in theory but rarely actually gets used.

Elana Patrick

The company's employees failed to complete the terms of our contract. Sitters were supposed to come check on my cat for 15 minutes a day. Thankfully I was able to see them coming in and out of the house through my ring, because I saw that they were not staying anywhere near the 15 minutes. When I got home today, I found that the medicine that I requested be administered to my cat, was never given. I am so absolutely disappointed. I will happily never use this company again. Don't ever use them! This is your warning!

Jeremiah Baty

We have been using LuckyPet services over the last year. They have been nothing but courteous, prompt and loving to all 5 of our animals. We highly recommend their services as they go above and beyond everytime! We always feel so great knowing they are taking care of our pets while we are away.

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Business Hours
Monday:Open 24 HoursTuesday:Open 24 HoursWednesday:Open 24 HoursThursday:Open 24 HoursFriday:Open 24 HoursSaturday:Open 24 HoursSunday:Open 24 Hours

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Accessibility

• Wheelchair accessible parking lot

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Services

Serves Colorado Springs and nearby areas