Petco

Reviews

Natalie Mo

Very misleading prices. I picked something from this bin. The register rings up to not be $5. And the store associate insisted me to pay the original price even though I showed him where I picked it. Honestly nbd so I just returned it. Maybe stop running fake sale/promotion?

Drew

Went here for the first time to get my cat some food and litter. They had the largest size litter I've seen and at a significant discount. Excellent variety of cat food, all sorts of brands and styles. The staff was super helpful, personable, and seemed to actually take a genuine interest in me and my cat. I'm usually leery of rewards programs that cost money - but the helpfulness and welcoming attitude of Oddity and Ian sold me on the Vital Care Premium program almost instantly. Considering the benefits you get on items your animal is going to need it's whole life (litter, food, etc) provided you're OK being somewhat brand loyal to a store, it's worth it. But yeah, this isn't even the closest pet shop to my home, but the care I received yesterday - I really felt like they went above and beyond to show me the benefits of the program and what services their store offered to me. I will absolutely be back again, and not just for the program - the people (Oddity and Ian) seemed to genuinely love helping out in a way that I'm frankly not accustomed to. And even more, they were helping other customers quickly, juggling to managing online pick ups...yeah, it was great. It takes a lot to actually write a review about a place but it was so remarkable I just had to say something! Give them raises. Not just COLAs, like, actual raises! They've earned my business as a repeat customer and brought a warmth to Petco I don't typically associate with a large chain.

Preston Williams

Typical pet store with groomers and a clinic attached. Staff has been 50/50 some employees are helpful and nice, others seem they would rather not be there. Groomers have done great jobs with my dogs and have been helpful in furthering my kiddos education on the importance of brushing and hair care of a doodle. Parking there is rough and extremely limited but they do have an explanation at the counter on how to get free parking at the lot across the street so possibly call ahead for that information.

Kevin Alkire

We are bringing home our first puppy in a couple of days and were feeling overwhelmed. Josh B., the general manager, really went above and beyond to help us through the process of buying all the necessities. He spent nearly an hour walking through options with us, while being very upfront with what we needed versus we were just frills/marketing. We felt empowered with the information Josh gave us, rather than feeling sold to. Now our puppy has all the stuff it needs for a great start!

Emily Greene

Petco has a great grooming department, and we’re especially grateful for Tabby who has been grooming our temperamental and reactive poodle for more than a year now. She’s the only person who is able to work well with our dog and who we trust fully! Since Tabby started working with our dog, our dog has gotten a lot less sensitive about her paws

Hope Lopez

The groomers here are super kind and considerate. They are often overbooked but they do their best when taking care of our dogs. My standard poodle gets great grooming from Tabby who has the skills and patience to deal with my neurotic pup. Because I attempted to groom my poodle myself weeks before this appointment, Tabby had to take off more hair than I would prefer but due to my dog's matting, it had to be done. I still think my dog looks pretty good! Plus all the groomers there, gave me great tips on how to make sure my dog doesn't get matted in the future . Corporate chain, the staff here are probably under staffed and overworked but do their best to be kind and respectful to customers and our pets.

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Service options

• Delivery
• In-store pickup
• In-store shopping
• Same-day delivery

Accessibility

• Wheelchair accessible entrance
• Wheelchair accessible restroom
• No wheelchair accessible seating

Amenities

• Wi-Fi
• Wi-Fi

Payments

• Credit cards
• Debit cards
• NFC mobile payments
• Credit cards > MasterCard

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