Petfolk Veterinary & Urgent Care
4.8 from 387 reviews
Address 4914 Old Sardis Rd C5, Charlotte, NC 28211
Phone Number +19805808079
Description Founded and led by expert vets, we’ve made everything about pet care more clear and convenient, empowering you to make the best decisions for your best friend. With scheduled on-site visits and virtual care, Petfolk is with you every step of the journey. We believe the easier the experience is for the parent, the healthier and happier the pet.
Website https://petfolk.com/locations/charlotte-nc/vet-clinics/south-park
天知りん
I love the experience with Petfolk team! They are very professional and truly care about your pets. They follow up after appointments and respond promptly whenever we have questions. My kitten feels comfortable there as well! I would say the price is a little bit more than other vets but I really think the professional care and the dedication worth it.
Diana Mora
Incredible experience here with Melissa and Dr.Wilson. I have a rescue who is very nervous around people and reactive towards other dogs. The staff was gentle and slow with Rocky. They were considerate and watchful of his queues and body language to ensure he had a pleasant experience. He was a little too nervous today so we have to return, but being given the option to do this so he can have a positive experience is incredible. They also prescribed anxiety medication so he can be less fearful and more comfortable when we return. He also loved the cheese haha. Thank you for an amazing experience!
Taylor Watkins
I absolutely loved every bit of Marley's appointment today! Everyone was extremely informative, patient, kind, and friendly to both Marley, and I. Today was our first visit to Petfolk. But, it's certainly not our last.
Jacqueline Ruiz
Amazing staff! No matter our concerns big or small Mr.Kitty has been treated with love and care. We have always been well informed about any after care instructions, never leaving an appointment/virtual with any lingering concerns. Always, always affordable and working with our financial needs is an added plus! Thank you all for loving what you do and making sure to spread that kindness to others and the fur babies!!!!
Katie Pike
I am so thankful for my neighbor recommending this place to me as I was desperate to find a vet I could make an actual appointment at on a Saturday for an urgent care visit. Being a vet tech myself, I didn’t want to use up an ER slot as it wasn’t a true emergency, but it was urgent enough to need a Saturday appointment- which also was at fault of my own schedule. Not only did I get a Saturday appt. scheduled immediately- I had to also change it to another time- and that was SO EASY- thank you! We were able to walk right in, we were greeted right away and put in a room. There was zero wait time as the tech/assistant came in with us. Both the tech and the DVM had read my “dissertation” (which I super duper appreciated as I am an overly thorough typer) as to what happened to my fur baby. The DVM appreciated me being so detailed ❤️🐾. Lina was examined with care and compassion, knowing that she was in pain and nothing was performed to exacerbate her pain what so ever. I was able to just casually sit on the floor and offer my doggo comfort for the entire appt. I love that the care plan included being asked what “I needed” and the plan is gone over in detail and gets owner approval for each item on it. Then after all that, my dogs ear cytology warranted another addition to the plan- which was gone over with me and of course approved by me! We got a goodie bag with every medication we needed right then and there! I will say that the cost was a little expensive, but that is expected and not looked down upon by me- ESPECIALLY with being able to schedule on a Saturday, it was an Urgent Care visit (both of those should be known as standard in the vet med world to come with a higher cost) and I had never been there before, I was able to change the appt. Time online, click of a button, didn’t even have to call. That alone I would pay extra for any day of the week for ease of service, as I was booking the appt. While I was at work and wouldn’t have been able to immediately make a call to change it. They also sent a follow-up text to ask how my girl was doing, always appreciated! Lina and I thank the male tech (I am so sorry I can’t remember your name- but you deserve the review too-maybe Ron? per my discharge papers) and DVM. Jennifer Wilson for your amazing care and treatment!
Carrington Bailey
I am so impressed with Petfolk! As a first time pet owner, this was my first urgent care experience. I was able to be seen immediately. I was met with so much kindness and consideration. I am so so grateful! They even reached out to see how my dog was doing the next day. Very affordable as well!
Business Hours
Monday:08:00AM - 18:00PMTuesday:08:00AM - 18:00PMWednesday:08:00AM - 18:00PMThursday:08:00AM - 18:00PMFriday:08:00AM - 18:00PMSaturday:09:00AM - 17:00PMSunday:09:00AM - 17:00PM
Popular Times
From the business
- Identifies as women-owned
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
Amenities
- Restroom
Planning
- Appointments recommended
Categories
Services
Serves Charlotte
Latest Businesess
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