PetSmart
4.2 from 1476 reviews
Address 4432 S College Ave, Fort Collins, CO 80525
Phone Number +19702239020
Description PetSmart is the world's largest pet supply and services retailer, offering over 10,000 products in stores and online to meet all of your pet's needs. PetSmart offers a varied selection to cover the needs of your dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals like guinea pigs, gerbils, hamsters, mice, and more. Now you can shop online and pick up at your local PetSmart within two hours. Select store locations offer dog training, pet grooming, pet boarding, PetSmart Doggie Day Camp and adoption.
Website https://www.petsmart.com/stores/us/co/fort-collins-store0251.html%3F
Angie Sylvester
Do NOT book grooming with Grace E. - She completely ripped my poor baby’s nail clean out down to the nail bed and had to be sent to the vet there in an emergency mid-appt. Showed no remorse and no one there was helpful or kind, all staff shrugged their shoulders at me. There should be repercussions for this - my dog is in pain and prescribed medication for the next 2 weeks because of this not to mention the hack job that they did on her. Angry and disappointed is a gross understatement.
Michelle Miller
Made an appointment on line and showed up on time only to be told that our dog couldn’t be left with them because of her being on slow kill heart worm treatment. Rosie was a rescue from Louisiana and has been on heart worm treatment for over 6 months. She is fully vaccinated and well behaved. The manager at the grooming station said that since heart worms “are highly contagious” she couldn’t be groomed there. Honestly…no one greeted us with any enthusiasm or seemed happy we were there. It felt like the heart worm situation was more of an excuse to get rid of us. Nothing on line in the registration form cautioned us about denying services for dogs under heart worm treatment. Our vet said heart worms are not contagious to other dogs since they are transmitted through mosquitoes. If you want a professional groomer don’t come to Pet Smart in Fort Collins. Attached is a picture of Rosie in her Halloween costume!
Ariana Laiche-Oriez
After being horribly treated by the staff at PetCo in Cheyenne, we drove 45 miles to the PetSmart in Fort Collins. The customer service was excellent, after a quick call due to the time of day, they were expecting me and waited for me very close to if not past closing to help me with a pet situation. I would have gone to the store in Frontier Mall but the mall had closed for the day. The Fort Collins PetSmart went above and beyond, and if I can't shop local, I will be making the 45 mile drive to shop there again.
Maria Torres
This place is almost always in stock with what I need. The one time it wasn't, not even Amazon had what I was looking for. The staff are always helpful and super friendly and the fact that they have a pet hospital, groomers, pet hotel and adoption center all in one place is amazing. If that doesn't convince you, they even partner with animal friends alliance to bring adoption events to the store. Their return policy is also very pet friendly, especially for picky or allergy ridden pets.
Mary
The cashier rarely said a word to me and when I paid for my dogs grooming using cash she pulled out her little flash light and pen to scratch on the bills and make sure "they're legit". What a shame I have been coming here for years but I guess you're always a suspect if you're not white. I just find it offensive to be honest.
The Chad
Wonderful selection! It took Bowie 20 min to pick out her new toy but boy does she love it! Friendly staff and good prices. Update 9/23....we have adopted Raven from Animal Friend Alliance who partners with Petsmart. Thank you so much for helping with our adoption. Raven is a great addition to our family & we bring her to Petsmart frequently. Only adopt and always spay or neuter.
Business Hours
Monday:09:00AM - 21:00PMTuesday:09:00AM - 21:00PMWednesday:09:00AM - 21:00PMThursday:09:00AM - 21:00PMFriday:09:00AM - 21:00PMSaturday:09:00AM - 21:00PMSunday:10:00AM - 19:00PM
Popular Times
Service options
- Curbside pickup
- Delivery
- In-store pickup
- In-store shopping
- No same-day delivery
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards > American Express
- Credit cards > Discover
- Credit cards > MasterCard
- Credit cards > VISA
Categories
Latest Businesess
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