Critter Gitters

Reviews

Angela Bickerstaff

We contacted this company and they responded quickly with a visit and service estimate. The work was performed within 24-hours of our contact and we were pleased with what we heard from the owner and placed our confidence in their business. When the work was completed, we were told that we would receive photos from before and of the completed work, along with an electronic copy of our invoice. That evening my Mother called to remind Matthew to send the photos and invoice and there was no response. She called two additional times leaving voice messages about the invoice and photos. It’s been almost 3.5 weeks and 3 phone calls regarding the invoice and the photos and there still has been no response or follow up. Initially, we were pleased and appreciative (we even tipped Matthew and his crew for the service). And, while we have not had any issues with hearing squirrels, we have encountered another issue and now water is leaking inside our home from that area of the roof. I certainly wish we had those pictures to see what was done in that area.

Raz

Came fast, and very great prices I had a bat in my house very helpful looked around my house to make sure there wasn’t any more thank you

Edvin Lee

Sometimes I wonder why people list their business online and making their availability 24/7 when they don't have a professional curtesy of returning someone's phone call. I am using the service of the Critter Guy and he responds the same day and came the next day. He is friendly, knowledgable, and dependable.

Jason Hudyk

(Please read entire review) My wife and I were woke on Thursday night by something up in the attic. I started making calls Friday morning to all the wildlife removal companies. Most wanted a large amount to just look at the problem and all of them were very dismissive and rude over the phone. A local pest control company referred me to Mathew Story of Critter-Gitters and what a huge difference. Mathew was very patient and friendly on the phone. When he showed up his truck and his uniform were well kept, his manner was immediately helpful, 5 stars for customer service( very rare today). He was Meticulous when looking over the outside of of the house and attic. He identified the problem, explained it and gave me a solution. Today my attic is bird and squirrel free and the access point sealed up. The bill was very reasonable, i think he should have charged more, but I am very happy. Mathew I believe your company will prosper due to your great customer service and great work ethic. Thank you for making a possible nightmare into a wonderful experience.

Dylan Dohner

We had a raccoon hole up in our attic a few days ago, and now it's out and the entries are meshed to prevent it from happening again. This business is well priced, the response time of the crew was impressive, and the whole experience from start to finish was professional and thorough. They inspected, set a trap, then removed the raccoon the next day, all while checking for damages and straightening up the area. Would hire again.

montay murray

Matthew is great, pleasant, reliable, and determined to make sure the customer is pleased. I would recommend this company to anyone having issues capturing a critter. They do a great job communicating and being available. You will be satisfied with the finish work.

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Business Hours
Monday:Open 24 HoursTuesday:Open 24 HoursWednesday:Open 24 HoursThursday:Open 24 HoursFriday:Open 24 HoursSaturday:Open 24 HoursSunday:08:00AM - 00:00AM

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Serves Kettering and nearby areas