PetSmart
4.3 from 1207 reviews
Address 1759 Apalachee Pkwy, Tallahassee, FL 32301
Phone Number +18506881002
Description PetSmart is the world's largest pet supply and services retailer, offering over 10,000 products in stores and online to meet all of your pet's needs. PetSmart offers a varied selection to cover the needs of your dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals like guinea pigs, gerbils, hamsters, mice, and more. Now you can shop online and pick up at your local PetSmart within two hours. Select store locations offer dog training, pet grooming, pet boarding, PetSmart Doggie Day Camp and adoption.
Website https://www.petsmart.com/stores/us/fl/tallahassee-store2430.html%3F
Kaylin Lane
I tried PetSmart grooming for the first time after not being happy with a different grooming experience in Tallahassee. I read previous reviews and booked an appointment for my dog with Brittney. Both Brittney and the other workers listened to my requests/concerns and did a great job with Evie and making me feel appreciated. I plan on returning to this location. Thank you!
Viola Chambless (Vi)
This establishment located on Apalachee isn’t business minded when it comes to the dog groomers. They were careless to let me know my fur baby had to wait after 48 before they could give her a simple bath. Instead, they made me an apt, waited until I drove across town to them just to “THEN ask me” when was she vaccinated? I told her a little over 24 hours ago. The lady then told me I will have to come back after 48 hours. I asked her why wasn’t this information presented to me over the phone? She then stated to me it’s because they can’t go over everything with the customers of what they can’t do, and that the customer have to inquire about it first “which makes no sense at all 🤔. I told her and the supervisor how it didn’t make any sense, and not everyone will know that just because they have a pet! I shared with the supervisor that they should at least let the customers know this info instead of making an apt for them to arrive, just to be told in person that your pet can’t be seen, when they could have simply stated this info over the phone. Stop assuming everyone automatically knows this info, especially when you don’t clarify the important things over the phone before making an appointment for the pet, and have the customers think all is well! Anywho… I made an apt with another pet groomer at a different business that same day for the next business day, and my fur baby was able to get the best bath of her life so far! Not only that, the groomer also asked me if my fur baby received her vaccines, and if so, on what date, without me asking! They never assumed I knew, and for that, they have a forever happy customer!! Pet Smart, you can learn a thing or two when it comes to the grooming Dept.
Edwin Bueso
Very bad customer service. We came to test out water because we had bought a fish tank but since the beginning the lady didn’t seem to happy with my presence because after she tested out water we wanted to get fish and we told her but she just left us there for more than 30 minutes so we couldn’t get any fish. Maybe because I’m Latino since she was very helpful with all the winter fox there but not to me!
Nicole Cancel
Loved my fur🦮 baby First Haircut definitely satisfied I can trust them to take care of him and have him smelling amazing everytime !
Ebony Gutierrez
If I could give no stars I would. The only reason I am giving 2 stars is due to some of the employees I have came across there. I bought a red fin shark from the petsmart on apalachee Pkwy last night 2/4/24 and when I got home I acclimated it to my tank. However when I woke up not only did that fish die but I noticed my other fish in there started acting weird. Now, before I had put that fish in my tank my fish were totally fine, they wouldn't even let their food hit the water good enough before they demolished it, but today I went to feed them and they wouldn't eat. Finally later on in the night I noticed all my fish died. Me and my children are heartbroken. I would not buy anymore fish from them. I have had my fish since before Christmas of last year with no issues and now one tainted fish from them wiped out my whole aquarium. Smh!!!!
Hoyt Hancock
Very helpful staff, the only place besides tractor supply maybe that carry bil jac dog food. Just about the only brand that our pup will eat. Makes sense because it's called picky no more 😅.
Business Hours
Monday:09:00AM - 21:00PMTuesday:09:00AM - 21:00PMWednesday:09:00AM - 21:00PMThursday:09:00AM - 21:00PMFriday:09:00AM - 21:00PMSaturday:09:00AM - 21:00PMSunday:10:00AM - 19:00PM
Popular Times
Service options
- Curbside pickup
- Delivery
- In-store pickup
- In-store shopping
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Amenities
- Wi-Fi
- Wi-Fi
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards > American Express
- Credit cards > Diners Club
- Credit cards > Discover
- Credit cards > JCB
- Credit cards > MasterCard
- Credit cards > VISA
Categories
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