Hiawassee Veterinary Clinic

4.6 from 399 reviews

Address 166 Terra Mango Loop, Orlando, FL 32835

Phone Number +14072993969

Website http://hiawasseevet.com/

Reviews
Lorrie Suffi

The entire staff at Hiawassee Veterinary Clinic is so patient, compassionate, and knowledgeable. I brought my dogs here upon the high recommendation of 2 other friends. It's a fabulous clinic that I drive a distance to for my furry family members. I love that they have us wait in the car so there's no unwanted pet interactions in the waiting room. The wait has never been long. I love the way they treat my girls. They are both comfortable there with no issues. I'm very grateful for Dr. Palm, Juan and the WHOLE staff!

Alfonso Blanco

My wife and I had a Shih Tzu which we loved so much. When we took Sophie to this Veterinarian clinic she weighted 10.4 pounds. We kept taking her because she was pooping blood and having continous diarrhea, lysergic and having no appetite , We were alarmed ,so we kept taking her to this vet and the only thing that this vet do is more tests and more money. This vet could not figured out why little Sophie was losing weight so rapidly and pooping blood, being lysergic, and having no appetite. To me this vet was not trained to handle problems of little dog, Shih Tzus. Finally on February 21,2024 we took little Sophie to this vet again and the vet the only thing he did was prescribed medicines for her diarrhea and took her temperature because she was too cold. The vet referred us to the a veterinary clinic. When we took little Sophie her head was limp and the emergency clinic vet told us that little Sophie passed away. My wife and I were crying a lot and we are still mourning because this vet should have pay more attention to Sophie's health problem. We had more money than this vet. I have a Doctorate and I know the vet was more interested in ordering labs and doing more tests which is how this vet generated their money . I have filed a complain with the State Board of Veterinary Practice. Worst experience with this vet we have had. See little Sophie alive and well and little Sophie passed away in my arms.

Debbie Darrah

Dr. Palm and his excellent staff have been taking care of our numerous doggies over the past 15 years (or more). We don't know to thank Hiawassee Vets for taking such excellent care of our furry friends over these many years. He is like Dr. House, but for animals. He's so knowledgeable and kind. If you love your pets like we do, you will not be disappointed in the care they will receive.

Jossie Nunez

We have visited this Vet office for the last 5-6 yrs. We were really impressed with customer service and how our pets were treated. Sadly, things have surely changed and not for the good. Seems as the office is money driven, digging for it at all cost. Customer service is awful. A lady by the name Jackie surely needs to be retrained in how to treat customers. She is very rude, doesn't allow customers to talk and talks over them. I have had cats declawed before but my cat's paws never looked as they paws butchered. When they discharged the cat, all the keep saying was it going to get better. F/U calls after surgery never happened. Office is super close to us but I think I rather drive and be treated cordially, politely and with respect. Other vets office when a pet died, they ensure to keep quiet atmosphere and support to the family. Our experience was staff laughing and we are ready for you to pay the bill....highly disappointed!!!

Lauren Suarez

Horrible vet clinic. The staff is wonderful except for the actual veterinary. He is scared of any dog that isn't a golden retriever. The clinic is money driven and prescribes the most expensive medication and refuses to prescribe cheaper options that are equally effective. They charge an "aggressive" pet fee if your dog shows any signs of discomfort. The vet prescribed my dog Gabapentene (a muscle relaxant) and ordered us to give her THREE pills for her next visit. They said she's not allowed in the lobby and only two specific technicians are allowed to treat her. We asked them to cut her nails and all they did was slightly file them down and charged us a ridiculous amount for it. Save your time and your money. Not worth coming in. The only good part is the assistants, especially Juan, who is very kind and ACTUALLY cares about ALL animals.

Christina Kirchner

I love Dr. Palm and the whole staff. He's very knowledgeable and cares deeply about every pet that comes in. My cat is a spicy little thing who was especially grumpy from being in pain from bladder stones, and he took care of her like she was his own. One of the things that's really important to me is that I'm in the exam room with her all the time. It makes me and her much more comfortable, so she's easier to treat. She's so comfortable there she'll bathe herself! We've been seeing Dr. Palm for 4 years and I won't take my cats anywhere else!

Write review



 

Business Hours
Monday:07:30AM - 18:00PMTuesday:07:30AM - 18:00PMWednesday:07:30AM - 18:00PMThursday:07:30AM - 18:00PMFriday:07:30AM - 18:00PMSaturday:ClosedSunday:Closed

Popular Times

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom

Amenities

  • Restroom

Crowd

  • LGBTQ+ friendly

Planning

  • Appointments recommended

Categories

Services

Serves Pine Hills and nearby areas