Address 9357 University Blvd, Orlando, FL 32817
Phone Number +14076577297
Website https://www.uahvet.com/
I recently switched from a different vet to here and I do not regret my decision. Amazing friendly efficient staff. I loved loved loved Dr. Basso. She is knowledgeable, sweet, patient and my dog Lola loved her. I love this place and I am glad she is my dogs new doctor ❤️❤️❤️
I recently started going to University Animal Hospital and I have to say they are amazing! They care about my dogs like I care about my dogs and that’s all you can ask for in a vet. Highly recommend!!
Everything was great, except the receptionist. We ran late because, we forgot the stool sample, so we had to collect one outside the vets office. We ended up being 9 minutes late, and when my wife was walking in, the receptionist was calling her, telling her she needed to cancel our appointment, and reschedule. The woman was very rude, even as my wife tried to explain, as she walked in the door with our dog. We have been going to this vetenary clinic for years, and have spent a small fortune there, so we were a bit surprised at the woman's behavior. We have never encountered her before, and hopefully we will never again! Had it not been for the other employees, especially the vetenary assistant, we were considering finding a new vetenary clinic.
My husband took our dog here last week and didn’t have the best experience. However, Dr. Basso saw his Google review and personally called this week to gain a deeper understanding of the appointment (she wasn’t the vet who my husband saw) and the issues going on with our dog. She invested a good amount of time to follow up and answer all my questions. Appreciated her concerns and intentionality!
My dog came to the University Animal Hospital because of cough. The doctor gave me some medicine and told me that the amount of the medicine for 14 days was about $60, and when I used up all the medicine on the 5 day, I had to go back to the hospital and ask, the staff told me that I needed to pay another $39.8. I don't understand why I paid for a 14-day dose but only gave me a 6-day dose, why I wasn't given enough the first time, and why I had to pay more for my dog to get better. I'm not coming back.
Excellent customer service and care. The staff is awesome, as well as Dr Sherri and Dr Denise. My babies are comfortable going to the dr.
Business Hours
Monday:07:30AM - 18:00PMTuesday:07:30AM - 18:00PMWednesday:07:30AM - 18:00PMThursday:07:30AM - 18:00PMFriday:07:30AM - 18:00PMSaturday:07:30AM - 13:00PMSunday:Closed
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