Address 4102 Stone Way N, Seattle, WA 98103
Phone Number +12066349000
Description Emerald City Emergency Clinic is Seattle's premier 24-hour veterinary urgent care. We customize medical care and accommodate most budgets by offering a variety of treatment and payment options. Our goal is to provide our patients with an excellent standard of care and our clients with only the best customer service.
We brought both our cats in for an accidental lily exposure and they took such amazing care of our cats! They were very clear when explaining what would be the best treatment, and took the time to call and give updates to their recovery progress. We got to visit during the 48 hour period and we could tell our cats were in such good, caring, loving hands and they really went out of their way to make sure our cats were comfortable and given affection in the vet environment. They saved our kitties’ lives and we cannot be more grateful
I took my cat in due to a urinary blockage and so appreciative of the care and empathy of the staff at Emerald City. They worked with me as much as possible to be able to keep treatment in my price range and this is not an experience I have had at a vet before. I will absolutely recommend this clinic to all of my friends and family. The clinic was so busy, yet they still went out of their way to ensure my cat got the treatment he needed while working within my budget. They truly care and will do what they can to help every patient!
I called them over the phone to determine whether or not I should bring my dog in, they were both clear and efficient in answering my questions. They gave very detailed responses and it didn't feel rushed like most animal ERs usually do, which was very nice! Additionally, they were able to accommodate my dog reactive dog. They were wary in protecting his trust with the vets. Staff was very friendly, mindful, and patient. Going here was a fantastic change of pace from my usual vet experiences with my sometimes high strung and very loud dog. I would highly recommend them for anyone with a sensitive dog or who just wants a higher quality of care for their pet :) Something to note is they don't have a parking lot, and so it is street parking only. It's an RPZ area. ETA: I did not read any of the reviews before I went here, and am not sure what's going on with people's negative experiences but the staff I interacted with today were truly great.
I can only speak to my experience at Emerald City Emergency Clinic, but I have no bad words to say about all of the staff and veterinarians here. On a Friday night, I noticed my cat was vomiting. My partner and I took her to a pet clinic where they referred us to Emerald City. This was the only place open nearby. We dropped off our cat and before any additional work, was provided with very easy to read cost breakdowns depending on the severity of her condition. As this was during peak covid, the person over the phone was very helpful and answered any additional questions we had in regards to costs. After confirming payment, my cat was further inspected (x-rays and bloodwork). I was then provided with a call about the severity, and needed to provide confirmation of the procedure they would be performing. After the procedure, I was then given another call and updated on my cat's condition. Mind you, all of this occurred in the late night/early hours, around 1-4 am (very dedicated and transparent staff). Later that morning/afternoon, I was given multiple calls throughout the day about my cat's condition before I was able to pick her up. Throughout all steps of the way, everyone was so kind, caring, and patient with me. People provided me a lot of comfort and I felt like they went the extra mile to help with my worries.
Tonight, Dooney Bromberg Lions, my 17-year-old Chorkie, went to heaven at this kind and considerate clinic. We always hope our lovely pets can pass peacefully in their sleep at home in their favorite bed but that's not usually the case. I'm so glad they were open and available for us. This is a photo of him happily running through a local park summer 2023🥰. RIP my love.
I don't understand all the bad reviews about having to wait in a car for hours during the pandemic... it's an emergency clinic... Wait times will vary depending on the day and during the pandemic all Seattle area vets had a wait in car policy and would only take your animal inside. Anyhow we unfortunately visited a few times last week for our dog Lola. The front desk, techs, and vet were quick to help, informative, and super friendly. They talked about the treatment plan and estimates before doing anything I may not have been comfortable with. We had to leave our dog Lola for an extended period and they called me multiple times with updates and answered any questions I had. I have been to other emergency clinics multiple times but decided to try this one and i'm really glad I did. If any of my animals ever need it I will be returning here in the future. Thanks for taking care of Lola :)
Business Hours
Monday:Open 24 HoursTuesday:Open 24 HoursWednesday:Open 24 HoursThursday:Open 24 HoursFriday:Open 24 HoursSaturday:Open 24 HoursSunday:Open 24 Hours
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Serves Bellevue and nearby areas