AVOID AT ALL COSTS! GO ELSEWHERE!! I took my dog there twice for routine work... the Veterinarian kept asking the same questions over and over and over again. Not like he was trying to get more info, rather he kept forgetting. I know the signs & symptoms of dementia & mental decline... that's how my Dad died. And that's what it seemed like this Vet was suffering from. I mentioned it to the nurses and they said he just wasn't wearing his hearing aids... that had nothing to do with hearing. Also... there is the Pedo thing.
I have a Pitt that had been battling with ear infections since April with no success and it’s spread around his head and to his feet. My previous vet tried 3 different meds, none of which made a difference. Western hills tested his ears and treated them. I am thrilled with their knowledge of not only the infection but the meds to treat him. I am very impressed with the staff and their knowledge and compassion. I have found our new vet and will forever be a client. Genius that they have a hook next to the checkout so you can put your dogs leash there and not have to hold it while you check out, so awesome and appreciated.
We took our goldendoodle here last week for the first time to be groomed. I am always nervous for his hair cuts after a few bad experiences, but when I walked into Western Hills the staff made me feel very welcome and comfortable by listening to my concearns and giving me their grooming advice. Our dog's hair cut was a perfect cut for a doodle! Prices were also very reasonable! Definitley will be going back.
Zero stars. I took my 11 year old cat, Nala, here for a teeth cleaning and a shave along with her vaccines and I was informed that she unexpectedly passed away a few hours after I dropped her off and they had no idea why. I was later told the actual vet was on vacation that day and only the vet tech was in the room while Nala was under anesthesia and being operated on. I told my next veterinarian what happened and they said they should never have an animal put under without the actual vet on-site. Oh and to top it off Western Hills Animal Clinic threatened to sue me when I said I didn’t think I should still have to pay for the grooming after my pet died unexpectedly during a routine procedure. If you love your animals do not take them here. I will always regret it.
Dr Fischer & his female assistant were very attentive to my needs & my Pudgy in a difficult situation. My beautiful black boy of 15.5yrs was needing relief from his suffering. Their sensitive way of dealing with me & him in emotional situation made it way easier on me & him. I plan on bringing my Meadow there this week to get a diagnosis & treatment. I know I can trust them.
I have no words to describe how amazing these people are you know what you did you know how you helped me and I can’t thank you enough
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Monday:07:00AM - 18:00PMTuesday:07:00AM - 18:00PMWednesday:07:00AM - 18:00PMThursday:07:00AM - 18:00PMFriday:07:00AM - 18:00PMSaturday:08:00AM - 12:00PMSunday:Closed
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