Big Island Pet Care Center Sterrett C. Grune DVM

Reviews

Rémund

My daughter wanted an American dinner and we discovered this chain. Not bad for a Belgium burger joint. We went back again and also loved the secret sauce.

Lindsay SparkleFart

Everyone working there is Super friendly and kind. I was able to get a next-day appointment when I called about my injured cat. The nurse is kind and obviously loves animals, like really a lot. Dr. Grune was very gentle with my injured kitty. He figured out what’s wrong right away. The whole visit cost less than I expected. I would Definitely go back to this Veterinary Clinic. Photo of my cat serves as her endorsement. Meow

G Khan Jr III%

Dr Grune is great with dogs ! My little partner the Pink-ster had to get an eye checked and he got his meds right at the office .

Tracy Santana

Useless. I brought in our dog they wouldn't even look at her charged me 172.00 and couldn't tell me anything other than she had a high bacteria count in her urine. Have me medicine. $105.00 worth of medicine. Couldn't tell me if it was uti or something else. What Dr. doesn't look at a patient. Didn't have an appointment but they went ahead and took the sample I brought in. You'd think they would take a temperature reading and check breathing and heart rate. Fire at front desk was professionally rude and didn't want to even talk other options. Dr. acted like he had no concern for her (the dogs) well being.

Ethan D'Onofrio

Absolutely the worst vet I have EVER dealt with. First, they told my wife a price for the tests we needed done to buy heartworm medication from Petmeds, then they handed her a bill for twice the price on the way out. When she protested, Sterrett literally stood there and told her he didn't care what she'd been told on the phone, the bill was twice the price, like it or not. Classic bait and switch. Now they can't find the paperwork to approve the Petmeds order I placed (the very paperwork they overcharged us for). Finally, after I called them back (because they didn't call me back like they said they would after 2 days), they told me I could pay an extra $70 to buy medication from them, or I could pay $80+ for another test if I wanted them to approve the Petmeds order for the same meds at $70 less. In short, THEY WANT THEIR MONEY and they're holding us hostage until we pay one way or another. Time to find a vet that doesn't suck.

pam jones

Over $600 for annuals, meds for ears, arthritic joints, Trifexis and health certs to fly to mainland $150! In 2019, $27.00 from a different vet. This is the needles markup of Puna vets!

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Business Hours
Monday:07:30AM - 16:30PMTuesday:07:30AM - 16:30PMWednesday:07:30AM - 16:30PMThursday:07:30AM - 16:30PMFriday:07:30AM - 16:30PMSaturday:07:30AM - 16:30PMSunday:Closed

Accessibility

• Wheelchair accessible entrance
• Wheelchair accessible parking lot

Planning

• Appointments recommended

Categories

Services