Address 2480 E Burnside St, Portland, OR 97214
Phone Number +15032335001
Website https://www.petsam.com/%3F
I have two dogs that I've been taking to Pet Samaritan for the past 2 and a half years and have had both positive and negative experiences. I'll start off with the pros. One of my dogs is a super friendly, easy going pup who actually loves going to the vet, and Pet Samaritan does a really good job with her. They also have a great annual care plan that is super helpful if you are an owner of an older pet who may need more checkups. Now, for the not so great things. Exams are super rushed compared to my previous vets. My second pup is a highly anxious senior German Shepherd who really does not like going to the vet, and after the many visits we've had, I am left less than satisfied with their approach with him. I have said multiple times at multiple different visits that I would prefer to be in the room with him when getting a vet tech exam, as he is super anxious and fidgety with other people, even with trazadone. However, Pet Samaritan really pushes bringing the dogs to the back to do testing, and I am not sure why it's such an issue to have the blood test done in a room with me present. This last time, they brought him to the back even though I reiterated that he does best with me in the room, and when they came back they said he struggled and so they had issues with the needle and he was bleeding. As an owner, you know your pet, and this would not have happened had I been in the room calming him down, so I cannot recommend this clinic for pets that tend to be more anxious.
Wonderful team took care of our pet rabbit. They clearly care for animals - very kind and thorough. Easy process of drop off and pick up. Able to accommodate same day appointment. Lucky to have such a good resource in Portland.
On-schedule, kind & knowledgeable staff. Even accommodated without charge a re-visit when I had concerns about my new pup’s listlessness. (He was just a tuckered pup.) Very pleased so far!
Well, it's mixed. We are looking for a new vet, and the one we had is not it! I know they have a few there but the one we had is the one most pet owners hope they never get! She arrived at the room, barely looking at us, and the quickest exam ever! Very cold and uncaring. We felt her in a rush and didn't feel our senior dog or us were in the least bit important to her. But the vet tech Gwen was amazing! If not for her or the nice front desk girls, we wouldn't come back. The vet was in such a rush we had no time for questions and she didn't ask us hardly anything. Our dog is sick,so we are concerned. She literally spent less than 5 minutes with us! Our bill was nearly $700 for visit and blood work. We expect more service than we got for that! The pic is the sweet vet technician.
Really dependant on who you deal with. Front desk guy has 0 personable skills, the front desk ladies have been great. Price is a little above my previous vet. Dr. Watson was great, absolutely amazing. This was a 2 star review before considering how well Dr. Watson handled our cat.
Yesterday we went to euthanize our sweet, elderly cat, Missy. The doctor was very gentle, kind, and extremely professional. We love her! What I didn’t love was members of the staff hanging out in the break room that as located next to the room we were in. They were talking very loudly and laughing while we were mourning the death of our sweet baby. As we walked out of the room, they made eye contact with us and quickly slammed the door with one of their feet. Someone should talk to these people about compassion. It made the whole experience feel like a nightmare.
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Monday:07:30AM - 18:00PMTuesday:07:30AM - 18:00PMWednesday:07:30AM - 18:00PMThursday:07:30AM - 18:00PMFriday:07:30AM - 18:00PMSaturday:ClosedSunday:Closed
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