Address 1704 E Seltice Way, Post Falls, ID 83854
Phone Number +12087736000
Description "Each VCA hospital has health and safety protocols in place based on health care best practices as well as state and local guidance and regulations."
When my Golden Retriever, Maxey Poo, was sick a couple years ago, they got him in right way. He had a bleeding mass on his spleen, and either needed an emergency surgery or to be euthanized. They did surgery right away. They took out his spleen, and recovered him over night at a neighboring hospital. Here he is 2 years later, at the young age of 15 years old! Still thriving! He's my best friend, and I'm so very grateful for these extra years I've had with him because of the care he received at VCA! I can't be more grateful.
We had a few great years bringing our cat to this vet. Most of the staff has been great, and treatment costs have been pretty reasonable. However, this last experience has me considering other veterinary options for him. We took him in because he had been puking frequently. The doctor gave him some sort of steroid shot and they said they’d call in a week to see how he’s going. (Even though they said the shot could take up to two weeks to take effect.) A week and a half went by, I thought maybe they were waiting that full two weeks to touch bases with us. Two weeks went by, so I called them. Told the assistant he wasn’t really getting any better. They said she’d relay the message to the doctor and call us back to provide our next course of action. We never received a call back, I tried calling again myself and was not able to get through. Now it has been months and I discovered my cats puking could be related to anxiety. It is so unprofessional to not follow up on an animal that is actively sick!
We love VCA kootenai animal hospital. My sweet Calie has had two surgeries here as well as wellness checks and shots. The receptionists are always so kind and friendly and the Doctors really know their stuff. The pricing is affordable and the service is above and beyond. Definitely recommend 👌
Fantastic care for our dogs and cats for almost 2 full years now!! I have had all the routine stuff like nail trims and immunizations for all... Plus more tricky stuff like my dogs ear and eye surgeries. They've helped my cats eyes clear up. Soon they're even going to clean my other cat's teeth and pull one that's broken off. They've taken GREAT care of our animals!! The prices are reasonable, too. Thanks Kootenai Animal Hospital. We will gladly keep coming back!!
We have had both our puppies at Vca and couldn’t be happier! They take amazing care of the fur babies that come in and do an excellent job explaining things in detail and do a great job for a great price. As young pet owners , they have a great payment plan for our pups that is so affordable. Every veterinarian we’ve ever experienced there is hands down amazing.
I have been seeing a lot of people put one star review for the pricing of VCA Kootenai hospital. Although this place is a little pricey, I believe it is so worth the extra cost. These people truly care about the animals they see. I bring both of my Shepherds here for preventive care and emergency visits. My older Shepherd mix is an angel at the vet, and is adored by this facility. They take such great care of her. My young Dutch Shepherd has a lot of fear reactivity issues and taking her to the vet is no small feat. The vet office was super flexible with me when I brought her in. We attempted to see if we could do her appointment without sedation, and then they worked with me to bring her in a couple hour later after we decided that for a positive experience at the vet she would need sedation. When we realized she would need an stronger dosage, they worked with me to schedule her in the next day. The entire time the staff were concern about making this experience as stress-free as a possible. I greatly appreciate when vets put the animal first before the business. They did not charge me for the two previous failed appointments and were so encouraging. It can be extremely hard on owners who work really hard to train and to be responsible with their reactive animals. I so appreciate the people in this vet office. NEVER lose this aspect of your business.
Business Hours
Monday:08:00AM - 17:30PMTuesday:08:00AM - 17:30PMWednesday:08:00AM - 17:30PMThursday:08:00AM - 17:30PMFriday:08:00AM - 17:30PMSaturday:08:00AM - 17:30PMSunday:Closed
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