Address 621 Larpenteur Ave W, Roseville, MN 55113
Phone Number +16514873255
I was referred to this vet because my kitty, Cuddles wasn't feeling well. She had her kidney removed last year & recently stopped eating & unsteady on her paws. I got to see a vet fairly quick & was told she had to be euthanized, end stage kidney disease. They gave her some fluids to make her a bit more comfortable so I could take her home to say goodbye. We came back around 9pm to euthanize my precious kitty. Life is so short! Heartbroken. The staff was all kind & compassionate. We got a clay paw print & some fur. Her ashes will be available in a week or so.
They did an excellent job taking care of our sick Greyhound!! The staff were very helpful and compassionate. We highly recommend Como Park Animal Hospital!
The staff were so kind and caring to me recently when I had to bring in my terminally ill pet to be put to sleep. Christie was very supportive during the entire process and went above and beyond to make me feel comfortable and okay. I went to this clinic a handful of times towards the end and everyone was very professional and helpful. Thank you! I would recommend this clinic for your pets.
The vets here are all incredibly kind and knowledgeable. It has been hard for me to find a trustworthy exotic vet for my iguana, but Dr Fry and the other vets have been incredible. They have seen my iguana through both an emergency triage visit and regular check ups and they do a great job every time! I cannot recommend them enough if you are looking for an exotic vet. The people complaining about wait times and customer service are just looking for something to complain about in my opinion. Yes you may have to wait, but it's not a fast food restaurant - they are busy saving pets' lives and great care takes time! Not to mention they provide 24-hour care. Be prepared to sit in the (comfortable, well furnished, clean, and quiet) waiting room for awhile if you have not scheduled an appointment but they ALWAYS make time to triage pets in need of immediate care. I would give 10 stars if I could! :)
Como Park Animal Hospital is absolutely incredible! Staff is extremely pleasant. The vets are outstanding (especially Dr. Sweeny). He spoke to my cat like it was his own. And was very open and honest in what needed to be done. Love that they are open 24/7. Absolutely incredible and thank you so much Staff for taking such good care of my kiddo!
They took what is the hardest parts of being a pet owner into an even harder event. I will forever think of Yvonne, the way she made me feel, and her lack of compassion when I think of the day I put my 18 year old cat down. I called the clinic last night to schedule his euthanasia and was told they do those through after hours only, they requested we call back tomorrow an hour before we were ready and come in at that time. I didn't want to go to my primary vet because I didn't want to remember that clinic that way and liked the ease of coming in when we were ready verses waiting for the count down. I set up his profile so I wouldn't have to provide it when I called back the next day and to make things as easy as possible. This dreaded morning came, I called and got Yvonne. She refused to schedule it or allow me to come in, I was taken back. As a CVT myself, I know the ropes and understandably knew they would need an exam because they've never seen my cat but was okay with that. She had zero compassion, empathy and was so rude and cold. I asked to speak to someone else and explained to her I was just doing exactly what I was told to do the night before, I can do an exam that's fine, but taking one look at him, you know it's his time. She told me "there are plenty of other urgent care facilities, I suggested you go there". I hung up and tried to talk to someone else, she refused to transfer me. My husband called as I was an emotional wreck at that point, it was a very hard call to make let alone have someone treat you like that, and he calmly told her the situation that we were only doing what we were told, she told him there wasn't anything they can do and rude to my husband as well. I am at a loss for how someone can treat someone so poorly, especially on a day they are putting their 18 year old cat down. I have been on both sides; a kennel attendant, receptionist, assistant, vet tech and a client. I have never in my almost 20 years being in the field have heard such lack of empathy especially during this difficult time. I stopped going here with my dog because they couldn't get me in ever as they don't schedule more than a month out and at this point I'm glad I did. If they treat clients like this, how is it behind closed doors? Like Yvonne said, there are plenty of other urgent care facilities, find somewhere else to go.
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Monday:Open 24 HoursTuesday:Open 24 HoursWednesday:Open 24 HoursThursday:Open 24 HoursFriday:Open 24 HoursSaturday:Open 24 HoursSunday:Open 24 Hours
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