Address 5610 Old York Rd, Rock Hill, SC 29732
Phone Number +18033667350
Website http://pet-village.com/
First time grooming at this location since my main groomer was fully booked for the month. They were able to fit us in their schedule early which I appreciated. The wait took 3 hours but they seemed booked the whole day. I am very unhappy of his cut. After closely looking at my baby’s cut in daylight it is very uneven and NOT blended. (His back head & chest) This was all mentioned before I left him to get groomed…Its hard to tell when you’re inside when they ask when you pick them up. I am a little embarrassed to even take him out in public. I won’t be returning after paying $60 grooming service + $10 tip . Plus, I can’t even tell his nails are clipped. If the cut was something they couldn’t do, I would have appreciated a call before they messed it up.
Very efficient, fast, and friendly. They always have my baby with the cutest cut. She can be a bit spicy when it comes to her grooming but they really take their time with her! She never leaves their establishment sad or in distress like she did with those chain grooming companies.🙄 The staff at Pet Village are very professional and personable! I am very thankful that I was referred to them!
We left our little boy for boarding while we went to a wedding in a another state. Our dog was there for almost a week. I do appreciate the updates and pictures but the day we picked him up we knew something was wrong. He was very weak, lethargic, had diarrhea, and vomiting. Also we made sure to do a flea treatment before hand and he was flea free when he entered and he came home with fleas. We took him to the Veterinarian for an emergency appointment and he needed fluids, antibiotics, probiotics, anti-nausea and another flea treatment. Definitely not cheap but we would do anything for our baby. We won't be back, I think that's obvious. He's been home now a week and a half and he is still recovering. Picture attached is of our Hudson at the vet feeling very sick :(
Appreciated a squeeze in bath for my large boys today! They look and feel so clean and shiny 🩷✨
They do an excellent job of grooming my baby girl!
They are sweethearts here. They are great at grooming Lila and Loki. Also have a really good boarding. Me and my sister have dropped her dogs off here several times. Every time we go in I have enjoyed the atmosphere and people. Great business :)
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Serves Lancaster and nearby areas