Address 3101 N Miami Ave Ste 110, Miami, FL 33127
Phone Number +13055734895
Description Banfield Pet Hospital® - Midtown Miami provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
10/23/23 Service is very good. But the store needs some serious cleaning! 11/14/23 I'm here afortunadamente a month-to-month of the first review and store looks even worse. I spoke to the banfield crew, and they said it is pet smart that doesn't take care of that.
Banfield Midtown always exceeds my expectations! I can't speak highly enough about all the doctors there, but I must give special recognition to Dr. Joy. He provided exceptional care and expertise when treating my dog for lepto and kidney disease. Thanks to his dedication and skill my baby is now a lot healthier. I am incredibly grateful for all the staff here
I recently visited Banfield Vet Hospital with my 5-month-old kitten, hoping to address her discomfort and ear issues. While I initially appreciated the promptness of a same-day appointment, my overall experience left me deeply dissatisfied. Dr. Taylor and his team seemed to lack clear communication regarding the recommended procedures and associated costs. Despite expressing concerns about my kitten's symptoms, the treatment plan suddenly changed after I declined pet insurance, resulting in unexpected additional charges. This lack of transparency, coupled with the persistence of my kitten's issues after spending a significant amount, led me to the decision that I will no longer be seeking care from Banfield Vet Hospital. Additionally, I opted not to sign up for the wellness plan offered by Banfield Vet Hospital, as I prefer to commit after a few visits to ensure the quality of service before recommending it to others. As a responsible pet owner, I believe in thoroughly evaluating a veterinary service before making a long-term commitment. Unfortunately, my experience with Banfield Vet Hospital fell short of expectations in terms of both communication and service quality. I hope this feedback serves as an opportunity for Dr. Taylor and his team to improve their communication and service standards for the benefit of future clients and their beloved pets. BTW, my kitten was not healed nor felt better after the visit.
Today I was very disappointed. The customer service in this place is the worse. My dog was vomiting for a medication that she was prescribed and I asked to talk to a vet. The customer service told me that doctor Quiñones was going to give me a call by the end of the day which he did not. This is not the first time this has happened but it got me so mad when I got the same insurance for my second pet which I am about to cancel it for lack of service. This place is like a market that does not follow up with the service. Very unprofessional even when they have to check you in.
This was a very new experience. Staff were few inside the store but the store was very well stocked, free of clutter and easy to find what I was looking for. Checkout was relatively quick and easy. I love that they have a groomer and vet on site. Grooming is inexpensive and the ladies appear to love their jobs. They look so happy grooming the pets. They also ask lots of questions of your preferences and the pets likes. Overall I will be back.
I have to say the midtown location dont staff has always been kind to us and our fur baby. Unfortunately he fell ill. And the staff was very empathetic towards us and the situation. He passed away there...and the kindly assisted in options burial althought they were closing they stayed open just so we can come to a solution. But on a way much happier note the service was always handled with care ❤️ no complaints on my end and new pet will definitely come here as well
Business Hours
Monday:08:00AM - 18:00PMTuesday:08:00AM - 18:00PMWednesday:08:00AM - 18:00PMThursday:08:00AM - 18:00PMFriday:08:00AM - 18:00PMSaturday:08:00AM - 17:00PMSunday:Closed
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