VCA Main Street Animal Hospital

Reviews

Brianne Urtnowski

Everyone and I mean everyone has been so sweet every time we come in with our pets. You can tell that each person enjoys their job and loves animals. OUr needs are met and explained to us in layman's terms so we know what is happening all time. We know we are getting top quality care and we are so appreciate of everyone there. Our animal's problem has been resolved every time. When our beloved cat died, we were very impressed of the empathy that was shown. They truly love animals.

Shelby Durham

This VCA is so amazing. Every single person on the staff is so kind and they really care about your pet. There is another vet much closer to me, but I prefer this VCA so much that I always go there. A lot of vets brush you off and make you feel rushed to get out of their hair, but not the VCA Main staff. Thank you all so much!! I wish I could remember the names of the people I saw today, but everyone I talked to was amazing.

Chalina Haina

I scheduled a check up as my puppy has been scratching his ears and showing signs of an ear infection. After just a few minutes of being in the room, Dr. Tugend hit my teething 6 month old puppy Koda (Rottweiler). This treatment towards my dog was in no way comforting and only excited him more. Dr. Tugend then degraded Koda by saying how aggressive he was and how we needed to correct him by hitting him or spraying with him water and vinegar. He then brought him to a back room to be “held down” so that he can inspect his ears. This saddens me as if Dr. Tugend had even the slightest bit of patience, he would have learned there are simpler and more effective methods to calm and inspect Koda. Once Koda was brought back to our room, Dr. Tugend began by telling me how much of a problem dog he thinks I have and how I should have been putting tobacco sauce on my hands, hitting him, and spraying him since he was a puppy. This advise is extremely unnecessary and cruel as he later admitted that Koda is a teething puppy and this is only normal behavior for teething puppies (which Koda is!). I informed him how we have received professional training guidance which recommends to NEVER use this type of negative reinforcement. Koda has been making great progress at home and together we will continue to work towards becoming a distinguished gentleman (: Although I feel as if I spent $100 to be humiliated instead of medically informed on my puppies ear condition, I do want to thank the front desk staff for being the only kind and friendly aspect of this experience.

porg life

Really nice experience Very transparent service . Didn’t try to sell me on any unnecessary stuff. Very nice people too in and out in a timely manner. Thanks for taking care of puppy!

george flores

This is a price gouging review. Our dog had a diagnosis of parasites. The next day the medicine was ready, I stopped by to pick up. It was 7 packets of powder and was $44. I thought that was a little expensive but figured that might be the normal price, so I payed it. Our dog didn't take 2 of the 7 packets due to not eating the meal it was put in. My wife asked the vet for 2 more packets. So the following week, I stop and pick up the 2 packets. They wanted to charge me $44. I told the gal up front that I payed $44 last week for 7, why is it the same price for 2! She goes back for an answer and comes back to tell me that it's a dispensary charge. What! So the price is the same if it's 2 or 7 packets. She just said that's what they told her in the back. I finally noticed the container had a qty:8 on it. I brought that to her attention but she didn't have much to say. I left fearing my anger was going to make me do something. My wife calls them later that day about it and they said that $10 will be returned to my card. Really? Why the hell didn't they do that when I was there. Thx front desk gal, you're a pathetic excuse for a helpful worker. I believe they are nickle and diming people.

Rachel G

Kind and caring staff. Felt welcomed and concerned for our senior dog. Technician was very thorough with getting history and questions. Very informative and thorough exam with Dr. Fields. Manager was very kind to go over costs and options including insurance plans and expectations.

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Business Hours
Monday:08:00AM - 17:30PMTuesday:08:00AM - 17:30PMWednesday:08:00AM - 17:30PMThursday:08:00AM - 17:30PMFriday:08:00AM - 17:30PMSaturday:08:00AM - 16:00PMSunday:Closed

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Accessibility

• Wheelchair accessible entrance
• Wheelchair accessible parking lot
• Wheelchair accessible restroom

Amenities

• Restroom

Planning

• Appointments recommended

Categories

Services