Trusted Journey Pet Memorial Services

Reviews

A Google User

Trusted Journey did a excellent job with my Great Dane's cremation. Everything from the urn to the keepsakes were beautiful. I highly recommend and will use their services again when the need arises. Thank you!

A Google User

I received my boy, Boots yesterday. His beautiful wooden box is perfect. Thank you for providing a way for us fur-parents a way to keep out beloved four foots. His paw print…. Well, it’s ok. Looks like someone was in a hurry but Boots was weird so a weird paw print is fitting. Thank you again for making this unbelievably difficult time a little easier. Kathy Sargent

A Google User

It was hard losing our Brutus but they really made it easier taking time to listen Heather is a angel I call her.we are heartbroken but got him back today and everything was exactly how they said.thanks you Trusted Journey. Sincerely Larry and Lisa Harley

A Google User

This place preys on people who are grieving. It was not my choice to go with Trusted Journey, this is the company that West Park Animal Hospital uses. I had to put my cat to sleep on Saturday night. When i did, i let them know i didn't want ashes back, that's no longer her and i don't want to think of her that way. I don't need a paw print or a clip of her fur...i have fur, and i have dozens of photos of her perfect little black toe beans. I said this before i left the vet. I began receiving emails from Trusted Journey before i even made it home. Her poor little body was barely cold and they were trying to upsell me. The emails also made it seem as though i still owed money, even if i wasn't going to purchase "souvenirs"... even the vet was confused by this when i called to double check, as i had to pay before any services were provided. I received six emails and several phone calls over the next few days, even extending the time that i had to change my mind about buying more. The phone calls finally stopped only after i called back, sobbing and begging them to allow me to grieve without trying to get more money from me. Their practices are predatory and cruel. I'm sure they're great if you're spending the extra money, but if you don't, they'll sure do their best to make you feel guilty about it. This was never about money, it's about what's best for me and my own grief.

A Google User

They did a great job with our Wesley who was a pitbull Cane Corso beautiful work with a paw prints and the urns so professional thank you for taking care of our baby boy after his tragic death

A Google User

This was my first time of having to put down my pet and I was devastated. I had questions for Western Farm about procedures and what to expect. The lady I spoke to was very professional and sincere with her answers and helping me to feel more relaxed with what was going to be done with my St Bernard Reggie. I received his remains back in a beautiful cherry wood urn with a plaque and his name etched in it with the year. I also received a nice little picture frame with stand a sympathy card a pack of annual/perennial seeds to plant in memory of Big Reg and a tin with clay and his paw print in the clay. Such a wonderful job and a surely caring procedure for the animal and it's family. Thank you so much!

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Business Hours
Monday:09:00AM - 17:00PMTuesday:09:00AM - 17:00PMWednesday:09:00AM - 17:00PMThursday:09:00AM - 17:00PMFriday:09:00AM - 17:00PMSaturday:ClosedSunday:Closed

Accessibility

• Wheelchair accessible entrance
• Wheelchair accessible parking lot

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