Alley Cat & Dog Pet Hospital
4.5 from 137 reviews
Address 1041 Wine Country Ave, Napa, CA 94558
Phone Number +17072242525
Description Alley Cat & Dog Pet Hospital is an AAHA accredited, full-service veterinary hospital, located in the Napa Valley, CA. Thank you for choosing us for your pet’s veterinary care and well-being! Our mission is to provide the highest standard of veterinary care for our patients. We also provide a welcoming, informative, and supportive service for our clients. Our staff have been taking care of the Napa Valley community ever since the mid-1980’s! The people and the pets of the Napa Valley are our passion. Our tight-knit team comes to work every day to provide the best care possible for your furry companions and family members!
Website https://alleycatvets.com/
A Google User
My 14.5 year old JuJu was seen by the wonderful doctor there during Covid. I couldn’t have asked for a more caring and kind Vet to access her. I had to say goodbye to my baby JuJu last April and the staff was unbelievably kind to me, letting me hold her for a while as she passed, and much longer as I just couldn’t say goodbye. They handled her with extreme care and were so kind when I came to pick up her ashes. I will never forget this day as it was one of the hardest days of my life, but thank you to the staff for easing the pain. I also bring my 2 Siamese cats to Alley Cat for their shots. They are affordable, honest and overall wonderful humans that work there. Thank you to everyone that has taken care of my babies❤️
A Google User
We used alley cat for a few years with my old dog. When she was very old she had been suffering from home for a while and wasn’t eating or walking much so we brought her to the vet to be put down. She was very old and we were very sad and it was her time. But she hated the vet and so she put on a good show. Adrenaline is one hell of a drug. She seemed almost normal and they refused to put her down. We left and she collapsed in the parking lot never to walk again. I can never forgive Alley Cat for them not allowing my dog to be put to rest peacefully.
A Google User
My partner took her dog here and I couldn’t help but notice how poor the customer service was. The blond lady up front was rude and blunt, made us feel like we were being a bother for coming to get care from this place. I thought I’d only see employees stretched this thin and so insensitive in fast food, because they’re not being paid much. But we dole out hundreds of dollars, I’d expect the customer service to match up with the prices. If this is what it’s like in the front, I can’t imagine what it’s like in the back. Don’t get me wrong, I’m sure they genuinely want to help, but I can tell these guys are hella understaffed. I hope they get more hands on deck soon, these people look miserable and exhausted, makes me worry about how it made our dog feel cuz he picks up on emotions very easily.
A Google User
Both Dr. Salinas and Dr. Corsi have seen my cats and dogs. They are wonderful and so patient and gentle with my animals. Additionally, they seem to stagger appointments really well and I plan to switch my more anxious/reactive dog to them for her primary care because it's much more fear free than other hospitals I have been to.
A Google User
This hospital is extremely expensive. I took my dog here because his previous vet was in Vallejo and it was out of my way. The first appointment it felt very weird. I felt like the doctor didn’t really care about my dog plus she was saying that my dog had behavioral issues when in reality no animal likes the vet. I used to work at a vet hospital so I know how it runs. One of the techs was going to poke my dog without cleaning the area first until another tech who was helping reminded her to use alcohol prior. Not to mention, after that I had brought my dog in to get blood taken out for a heartworm test and they didn’t draw enough blood so I had to return two weeks later. This was very unnecessary and a waste of time especially because my dog needs mild sedation due to his energy level. I felt like it really wasn’t necessary for my dog to take those meds again so close together in time because of their mistake. Last but not least their front staff does not greet you when you walk in. Every time I entered they were always chit chatting and I was waiting there for a few minutes until I was finally acknowledged. Will not be bringing any of my pets here ever again as well as I do not recommend.
A Google User
Excellent! While traveling through Napa my dog was attacked resulting in several puncture wounds. Alley Cat promptly returned my call and got her right in. The entire staff from reception, techs, and doctor were all responsive, knowledgeable, and helpful. When I had a follow-up issue they got my dog right in again. Highly recommend Alley Cat Small Animal Hospital.
Business Hours
Monday:08:00AM - 17:30PMTuesday:08:00AM - 17:30PMWednesday:08:00AM - 17:30PMThursday:08:00AM - 17:30PMFriday:08:00AM - 17:30PMSaturday:ClosedSunday:Closed
Popular Times
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
Amenities
- Gender-neutral restroom
- Restroom
Crowd
- LGBTQ+ friendly
Planning
- Appointment required
- Appointments recommended
Categories
Services
Serves Napa
Latest Businesess
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