Address 3601 Old Airport Rd NW #c, Albuquerque, NM 87114
Phone Number +15058982450
Description "Visit your Albuquerque Pet Store located at 3601 Old Airport Rd Nw for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People."
Website https://stores.petco.com/nm/albuquerque/pet-supplies-albuquerque-nm-1469.html
Usually we have no issues with this store. However we recently bought a bag of Wholehearted Active Performance Chicken and Rice dog food. Our GSD refused to eat it, even though he usually loves it. We did some research and found a review on the Petco app that said her dog wouldn't eat it because her bag was expired. We checked our bag immediately and discovered the bag had a expiration date of December 12 of 2021! A bag of two year old dog food sold on the selves of this Petco store. The food from this bag was also pale in color which we originally thought the brand had changed the recipe. We will be going first thing in the morning to the store. It's crazy that Petco clearly does not care to ensure quality and not expired product is being sold.
They don’t allow customers to use the restrooms. Paying customers. They also won’t even allow a 4 year old to use the restroom. Instead you have to literally leave the whole store to go find a bathroom. And the manager will be rude when you ask about it. Telling a 4 year old no to a restroom is so disgusting. I don’t care if it’s “policy” SHES 4 and can’t hold it like an adult.
I arrived at 7:30 pm and went straight to fish and an associate was helping another customer. I waited for 17 minutes (3 other employees are in the store and zero customers but they couldn’t be bothered to help let alone acknowledge your existence and one finally appears and tells me I can’t buy any fish after 7:45pm. !!??!! I just purchased a membership here 4 days ago. I will be cancelling that and NEVER set foot in here again. Four employees NEVER greeted me nor asked if I needed help. Easiest job on the planet cuz there were no customers it’s always dead and they run off business! 👏
Sam has been awesome with my son in helping get all of the necessary accessories for his new fish tanks. He provided insight as to what fish live well with the others. We will not shop anywhere else for his aquarium items or fish.
This is the only place I'll shop for stuff for my snake. Petsmart damn near killed it by setting me up with an enclosure that was completely wrong. Went to petco and explained my setup, knowing full well it was wrong, and they were happy to set me up with a much better enclosure that actually costs less. Props to this petco, their staff actually cares and they know what they're doing!
Kenny helped me with my snake. Gave me all the good ideas and best ways to feed him! I am beyond happy to say the snake ate! We will be going back because Kenny was so helpful!
Business Hours
Monday:09:00AM - 20:00PMTuesday:09:00AM - 20:00PMWednesday:09:00AM - 20:00PMThursday:09:00AM - 20:00PMFriday:09:00AM - 20:00PMSaturday:09:00AM - 20:00PMSunday:10:00AM - 19:00PM
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