Petco

Reviews

A Google User

I have a 55gallon aquarium with a few semi aggressive fish. I went to petco and found another semi aggressive fish that I thought would be a great addition. This fish is hanging out in a tetra fish tank. I tell the girl I would like to buy that fish, tank size, as well as letting her know I have other semi aggressive fish. She then got attitude and refused to sell me the fish stating that the fish is too aggressive and needs to be in its own tank. I said it's in a tetra tank and those are not aggressive fish. She fumbled her words while telling me well the fish is in the wrong tank. But the price tag was under the tank for that fish.

A Google User

We enjoy shopping at Petco? I went in to pickup an online order for a pet stroller. I was not quite aware of how the process worked within their store. They will send you an email when your order is ready, it takes approximately 1 hour for it to process in their system and show that you have paid then let's the employees know with one of their devices that an order has been placed and needs to be ready for pickup. When I arrived to pick up the stroller it was not ready because I didn't understand the proces but the cashier at the front desk looked up my information and then immediately went to get my stroller and process it. She was very nice and helpful even though at first I was a little frustrated because it didn't give me the discount that I was supposed to get. She did tell me you are not allowed to stack coupons. Needless to say with the already marked down price online and the holiday sale coupon, I only paid $112 total for a stroller that was regularly priced $145 and probably would have cost me about $165 to get out the door. Our puppy loves the toys that he gets to pick from Petco! We are on the repeat delivery service with his dog food which gives us a discount and is so convenient to have it delivered to the front door. Petco is where we will continue to shop.

A Google User

Always clean and fully stocked. I am docking a star today due to the fact that nobody was there to assist me at checkout. There were several people in the store, but no employees to be found on the floor. Was disappointed that there wasn’t even a bell or anything to notify the employee, nor was there a sign stating that they would be right back or like the sort. The girl didn’t even apologize after I waited for about 5 minutes. I wish the customer service was friendlier and that there was better communication between employees and customers…

A Google User

I have bought 3 hamsters total from this store within the last 5 years. Each one has been extremely sweet with the whole family. The workers are extremely helpful at this store which I appreciate. The sweet baby in the pics, her name is Cinnamon Sugar (Cinnamon). She's the newest addition to our family and we love her! She will be loved and spoiled just as much as the last two were!

A Google User

We just moved to a new area, and it was the first time at PetCo to usetheirgroomingservices. Needless to say, I'm very pleasedwiththeircustomerserviceandhow how well they treated my dog and groomed him. We'll definitely be back!!

A Google User

All the staff here are fantastic. I definitely think this location sets itself apart in the fish selection though. Ryan does an amazing job ordering and providing such an impressive selection of freshwater and saltwater fish. I think the selection here is 10x bigger/better than any of the other local pet stores and even some specialized fish shops!

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Business Hours
Monday:09:00AM - 20:00PMTuesday:09:00AM - 20:00PMWednesday:09:00AM - 20:00PMThursday:09:00AM - 20:00PMFriday:09:00AM - 20:00PMSaturday:09:00AM - 20:00PMSunday:10:00AM - 19:00PM

Popular Times

Service options

• Curbside pickup
• Delivery
• In-store pickup
• In-store shopping
• Onsite services
• Same-day delivery

Accessibility

• Wheelchair accessible entrance
• Wheelchair accessible parking lot
• Wheelchair accessible restroom
• No wheelchair accessible seating

Amenities

• Wi-Fi
• Wi-Fi

Planning

• Quick visit

Payments

• Credit cards
• Debit cards
• NFC mobile payments
• Credit cards > MasterCard

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