Address 9901 Montgomery Blvd NE, Albuquerque, NM 87111
Phone Number +15052925353
Description VCA Veterinary Care Animal Hospital and Referral Center, has been serving Albuquerque, Santa Fe, and the surrounding counties and communities since 1982. We are proud to offer the most comprehensive advanced care in our 22,000 square foot, American Animal Hospital Assocation (AAHA) accredited veterinary facility. We offer a full complement of specialty services including Internal Medicine, Oncology, Ophthalmology, and Surgery, ensuring that every patient receives the highest quality veterinary care available. Our hospital is also accredited by the American Association of Feline Practitioners (AAFP) and is certified a Cat Friendly Practice Gold.
Joanne is the most heartless woman I have dealt with. My dog is dead and I am paying monthly for the balance over $1000 for my dead dog. I can only make small payment. Was 1 day late and sent to collections. I was told by Joanne that I was better off dealing with collections cause then I could settle even if it messes my credit up. Instead of me making small payments to them and willing to pay what I owe. VCA would rather send me to collections for my dead dog then take small payments. How inhumane can you be!!
My partner Kali and I took our cat Layla to be seen by Dr. Russman and tech Rebecca today. Our cat had a stroke in September and we’ve had nothing but really supportive and lovely care from VCA, both on the emergency side and in the general clinic. Today, both Dr. Russman and Rebecca went out of their way to discuss a treatment plan with options, offered samples to try and gently cared for our very anxious cat. Dr. Russman so clearly shared our joy that Layla is doing so well, and their compassion was felt and very appreciated. Thank you all!
Great example of business interests towering high above genuine pet care- $3,400 for a CT. I got a referral for some imaging work, a CT, because my pet has breathing difficulties. I live 2,5h away. After my initial phone call I felt distrustful as there seemed no actual consideration for the pets well being in their scheduling and handling of circumstances. Seemingly the new norm since Covid brought about a boom in the vet industry- resulting in loss of quality.. if there ever was any at this place. When I later looked at the reviews I felt assured of my impression. And the clinic's response to their reviews confirms the lack of self reflection- mostly a display of theatrical care. Somebody is milking the cow.
Astonishing. My dog was referred for possible bladder cancer, and on the day of my first visit, they not only examined him and discussed the possibilities, but proceeded with a CT scan and biopsy, followed by a cystoscopy and biopsy, both confirming bladder cancer, and identifying an unrelated subcutaneous cancer. The consultant was extremely knowledgeable, and both she and every single member of the staff that I dealt with were kind, courteous, and in no hurry. VERY impressive.
I was pretty happy with them at first because they helped save my dog's life although they are pretty pricey, around $5000 for a 2 night stay and treatment. Then the vet quoted me $270 to $340 for the tests he was going to do but the bill at the front desk was $500. Now, my dog needs ongoing care, VCA is not responding to blood test results being sent to them by my local vet and the vet there is not returning my call.
I never write reviews unless I’ve been morally wronged so here we go. The vet herself was super nice but this mega corporation literally charged me $3,000 to keep my dog overnight on an IV. No surgery, nothing. Just an IV. $3,000. Wouldn’t even let me pay in installments because I, like everybody else, did not just have a casual 3,000 spare dollars to drop right then and there so they forced me to open a new credit card. This was like a year ago but I’m still fuming about it tbh. Save your money and go literally anywhere else I cannot stress that enough.
Business Hours
Monday:07:00AM - 17:00PMTuesday:07:00AM - 17:00PMWednesday:07:00AM - 17:00PMThursday:07:00AM - 17:00PMFriday:07:00AM - 17:00PMSaturday:07:00AM - 17:00PMSunday:Closed
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