Address 526 Saw Mill River Rd, Yonkers, NY 10701
Phone Number +19149650557
Website https://www.thrivepetcare.com/locations/new-york/yonkers/yonkers-animal-hospital/%3F
What a joke !!! If these people was so good why they not a five star was you guys paid to say this. Lisa you got a curtesy card how nice must be a white thing. Well I took my kitten Selena which was only a year old. First thing they was concerned about was money. She had a fever and she was sent home sick to die. So I took her back because she needed antibiotics which I fought for them to give her which was a week later. I also got blood work was told she was ok they gave her a shot of something two hours later she died in my arms. So Lisa it’s nice they catered to you all of you. But not only did I feel discriminated I felt no compassion. I also witnessed one of the workers kick one of the puppies in a room. Where was the owners ? I’m sure that puppy will have issues later. My point Is I had to go up there to tell them Selena died in my arms which was March 27 2024 they didn’t even know until today. Her concern was we run a business I don’t call all my patients back. Really so which ones get a call back???? I wouldn’t advise anyone to go here you might loose your pet. I sat with her dead for three hours before they came and got her.
I went there the day after Thanksgiving to put My 10 year 7 month old Fur Baby to sleep...Tippy became very I'll very quickly...The staff especially Ramon was so sensitive and kind...they even sent me a personal sympathycard written from staff members that I will keep forever..Tippy was still alive in these pictures. Mommy WILL ALWAYS LOVE YOU MY BABY
I think the vets here were good but that’s about it. It is almost impossible to get an appointment and Iv had to take my cat to the ER on more than one occasion because they didn’t have an opening. When we did go for both the dog and cat, we waited two hours in the parking lot both times before being seen. The last straw came when my appointment was changed to a later time and when I showed up, we sat in the lot for two hours. When it was finally my turn, two dogs with emergencies were rushed in and taken before me. When I questioned why they were not sent to the ER, I was told the vet made an exception this time. Well how come no exception was made when I called for my cat and was told to go to the ER instead? I now go to Banfield and have realized this is not normal at all and wish I had gone sooner.
A while back my cat Taiyo was sick from urinary crystals for the second time. The first time I had taken him to VCA where they took care of the problem and charged my $3000.00 for his care, but didn’t bother to tell me it was preventable. Sure enough he got sick again, but this time I took him to this small clinic in Saw Mill River Rd. Once again he was kept at the clinic for a week and operated. The charge? A meager $800. AND I was advised of what the condition was and how to avoid it!! It’s been about 8 or 9 years. He’s never gotten sick again thanks to the care received at this clinic!! Do not trust anyone else with your fur baby!
The care our Apollo received at Yonkers Animal Hospital was wonderful. Our Apollo is a 13 year old terrier mix who needed teeth cleaning, extractions and an adenoma removed. The Dr and staff gave us all the information and support needed. They were very Professional caring, friendly and compassionate. I highly recommend this practice for you furbaby
This place has declined tremendously. My dog has been a patient here for years and they no longer respond to calls or emails when my dog has allergies that needs to be treated. I've had a friendly worker that worked there for years tell me I can take my dog to another clinic for the annual exam/vaccines and transfer them over to avoid the examination fee. I did this process because their annual exam fee was hiking up. I then called to say it was transfered and a woman on the phone was completely lost, said that wasn't allowed, said she'd get back to me, and hasn't since. It's been months. I've spoken to other hospitals in the area and they are allowing it. Avoid this place, I'm not sure why the staff is suddenly unfriendly and inconsistent in their wording.
Business Hours
Monday:09:00AM - 18:30PMTuesday:09:00AM - 19:00PMWednesday:09:00AM - 19:00PMThursday:09:00AM - 18:30PMFriday:09:00AM - 19:00PMSaturday:ClosedSunday:Closed
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Serves The Bronx and nearby areas