Address 16200 LaGrange Rd, Orland Park, IL 60467
Phone Number +17084606000
Website http://www.animalmedctr.com/
The man who runs this practice Mr. Lantow has this place unorganized and almost impossible to get in contact with. My new vet has an app to do ANYTHING. I took my cat here and Miss Rose could not handle a cat who has never hissed or scratched anyone. The people who work here clearly don’t love animals at all and I wouldn’t recommend it at all. The prices are also ridiculous for the unprofessional work being done there. I recommend taking your pets to Flossmoor Animal Hospital. The doctors are very loving and have easy access to contacting them. The price was better too. Take your pets far far from Animal Medical Center!!!!
They just push shots and pills for your dog and don’t really care about treating them. This is also the most unprofessional practice I’ve ever dealt with. There’s no text reminders for appointments. They don’t email you test result. If you call their front desk 10 times you might get through once. I have a dog with severe anxiety and he needs to be sedated to be groomed. They made me spend $500 on shots and tests just to set his grooming appointment, which I had to wait two months for. When I arrived for that appointment they said the groomer wasn’t there and offered me another slot TWO MONTHS from now. So they basically just dangled this service in front of me to get me to buy ridiculous shots for my dog (who gives their dog a flu shot?) and then refused to provide the service. There aren’t too many places that provide this service but I have to look elsewhere because I can’t stand this is lace anymore.
My dogs have been groomed there for a very long time. My groomer Christine is amazing.
If you take your dog here for an ear hair pluck, you need to check your dog’s ears before you leave. My dog’s ears were bleeding right after he got his ears done, and this isn’t the first time this has happened. The receptionist would not give me the name of the technician that did his ears (she said she did not know who did his ears), and when I asked for the manager she claimed that the person wasn’t there today. These past employees were really good, however, these newer workers seem to be terrified of animals despite the fact that they work at a vet. , and I will not be returning with my dog.
My Boston Terrier Milo is a regular here! The kennel costs are low and manageable for me with my work travel. It gives me peace knowing when I’m away he is at his vet! They are very competent and competitively priced. The only downside is they are always busy!!! I want them all to myself ❤️
I normally would give a 10 star review if I could. Unfortunately not anymore. I've been going to this office for over 20 years and would absolutely recommend any of the Veterinarians for the Exception of Dr ROSE ! Luckily I've only had the displeasure of dealing with her on 3 occasions. She is rude, condescending and self absorbed. She will treat you like an idiot for asking a reasonable question if not shame you for asking, then turn around and contradict her own words and ridiculous advice. I could go on to explain the experience but not one person cared both times I expressed the displease and unprofessional experiences I've had with her. The most recent encounter was 4/1/24. She did absolutely nothing to help my animal , shamed my daughter for asking a simple question and had the absolute NERVE to charge her over $60 to experience her unprofessional and abusive behavior ! She was so unprofessional that my daughter left. I called and Requested for the second time that it be put in ALL of my pets records that she is not to EVER be given the opportunity to manhandle any of my pets. It was unknown to me that she would be the one seeing my animal or I would have asked for someone else. I asked upon my second experience with her to have this put on my records and apparently it went ignored. I called and demanded yesterday, once again, that this be noted. I also asked for a refund and for this to be brought to the attention of Dr Lantow as the owner and would like a credit for my visit. I was told there would be no guarantee that would happen! As of today my complaint and request has fallen on deaf ears. I would have at least expected for my request to be followed up on but unfortunately it hasn't. I have referred many people to go there over the years but even I at this point am considering going elsewhere.
Business Hours
Monday:07:00AM - 18:00PMTuesday:07:00AM - 18:00PMWednesday:07:00AM - 18:00PMThursday:07:00AM - 18:00PMFriday:07:00AM - 18:00PMSaturday:07:00AM - 15:00PMSunday:Closed
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