Nassau-Suffolk Animal Hospital

Reviews

A Google User

I haven’t been able to write a review but now that some time has passed I feel like this VCA location deserves to know how grateful I am for their kindness and compassion when I showed up with my 15 yr old chihuahua experiencing a stroke. All I can say is the staff were beyond empathetic and honest, did not try to torture my dog with unnecessary testing, and gently advised me of the unfortunate options which meant having to choose between giving my dog a painless journey over the rainbow bridge - or have my dog experience a poor quality of life while trying to remedy her deterioration. It was of course the worst decision any owner could make, but they allowed me to ask as many questions as I wanted. They allowed me to make phone calls and seek second opinions in real time all while keeping my little baby comfortable. I’ll never forget how they treated us, and although it was one of the worst days of my life, I will forever appreciate all of the staff who helped get me through that day.

A Google User

I brought my kitten Miso here a few times because she was having gastrointestinal issues and I was worried. Everyone that we encountered was wonderful and helpful, and she’s doing much better now. I appreciated that all possibilities and options were explained to me at each visit, as it helped me make informed decisions about her care. The staff was mindful of the waiting room and let us return to an exam room where it was quieter to wait for results. She particularly bonded with Kelsey! Thank you all :-)

A Google User

I rarely give negative reviews and I must say dr Tanaka is wonderful and full of knowledge But the office staff give us a medication and clearly told us NO need to refrigerate The next day we had to return to exchange it because the information was incorrect and they demanded we pay again even though it was an error in their part , furthermore , while dr Tanaka told us the partial dose would cost $30 Christine charged us $47 and refused to exchange the medication free of charge. These are the kind of ethics that are bad for business but I guess they are not worried because they over charge enough to do well for themselves.

A Google User

It's a vet practice owned by private equity. So it's got all the bells and whistles for diagnosis and treatment. I interacted w 5 members of the staff and only one seemed like they shouldnt be working with pets. Overall it was a decent experience but I wouldn't leave a vet you love to come here, it's a business.

A Google User

Excellent care and attention for my Shitzu. The staff was friendly and the vet as well. They took Wall care of my dog. 👍

A Google User

I needed speak to Vet my dog has a condition No one called back..and they said I would get a call back,……the illness he has is Addisons They told to call if he didn’t get better. The had appt set I asked if could get moved up…no response all day Saturday..they they call 1-12-24 after speaking the office, I feel they meet my needs for my dog Teddy. We are looking forward to next appointment

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Business Hours
Monday:08:00AM - 20:00PMTuesday:08:00AM - 20:00PMWednesday:08:00AM - 20:00PMThursday:08:00AM - 20:00PMFriday:08:00AM - 20:00PMSaturday:08:00AM - 18:00PMSunday:08:00AM - 18:00PM

Popular Times

Accessibility

• Wheelchair accessible entrance
• Wheelchair accessible parking lot
• Wheelchair accessible restroom

Amenities

• Restroom

Planning

• Appointments recommended

Categories

Services