Petco

Reviews

A Google User

Find a better pet store. I needed a pill popper in an emergency. After waiting in line 10 minutes in line and getting no help, I finally just asked the man at the desk who did everything but help people and appeared to move at the speed of a box turtle. I was told there isn't such a thing as a cat pill popper (there is, I just paid to have it overnighted from an online store). Waited in line another 15 minutes to get checked out. So if you have a pet you actually need to get home to and/or need actual supplies, go somewhere else.

A Google User

Went here to get my fish replaced and the guy Jim at the register was extremely rude amd unprofessional. Definitely tell he doesn't like his job. Was going to get em replaced but with Jim's attitude and demeanor I got my money back and went to Petsmart. On a side note the young man that's helped us twice I believe his name is Dom was extremely helpful and knowledgeable and answered every question. Would give a 5 star only because of Dom. Won't be back to this store

A Google User

Cassidy in grooming is a godsend! She doesn't always remember my name which is fine but she always remembers my dog ♥️🐾 speaking of names I hope I got hers right 🤣 I have a 6 lb Chihuahua. Avie is 13 yo, partially blind, and has some pain from getting old. Cassidy knows exactly how to handle her. Avie is not as shaky as most Chihuahuas but of course she has anxiety like most do. She is now used to Cassidy and wants to cuddle with her. I try to make appointments but I don't always and try to be a walk in. Yesterday on a Saturday (the busiest day) she was still able to get her in and really quick! I actually wasn't expecting this at all! I was hoping she could just get her nails trimmed but she was able to do both the foot and fanny trim and her nails trimmed. I didn't even ask for a bath because I know how busy Saturdays are for them. They take care of me I try to take care of them. If I had the means I would tip her out over a hundred percent every time. Long story short I know my dog won't be treated as her own when I leave her. The picture is random and has nothing to do with their work. Now time to review Petco not grooming. All I have to say is my wallet hates you but I enjoy everything about this place. Here's my Tictok confessions of a broke Swiftie. That fringe jacket is so sassy and perfect as if fearless and evermore had a baby and made dog clothing! You can't keep doing this to me Petco!🤣😭🤑

A Google User

I had gotten some freeze dried chicken treats that had a horrible smell when first opened. I mentioned it at the register and got a new bag of treats free. I felt validated. I plan on choosing Petco more in the future due to this kind customer service.

A Google User

Monitor the products you purchase from the Belton, MO location. Expired pet food products found in various areas in the store. Some were over a year past date. Left without purchasing anything. This is going to wind up making some pet very sick if they do not get a handle on rotation and discarding of expired products.

A Google User

The low score is for Cassidy in Grooming. The way my dog was groomed was absolutely hilarious but not what I wanted, I specifically went in prior to the Grooming & I THOUGHT we had understood eachother. WE DID NOT.

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Business Hours
Monday:09:00AM - 20:00PMTuesday:09:00AM - 20:00PMWednesday:09:00AM - 20:00PMThursday:09:00AM - 20:00PMFriday:09:00AM - 20:00PMSaturday:09:00AM - 20:00PMSunday:10:00AM - 19:00PM

Popular Times

Service options

• Curbside pickup
• Delivery
• In-store pickup
• In-store shopping
• Same-day delivery

Accessibility

• Wheelchair accessible entrance
• Wheelchair accessible parking lot
• Wheelchair accessible restroom
• No wheelchair accessible seating

Amenities

• Wi-Fi
• Wi-Fi

Planning

• Quick visit

Payments

• Credit cards
• Debit cards
• NFC mobile payments
• Credit cards > MasterCard

Categories