Trussville Main Street Animal Clinic
4.7 from 306 reviews
Address 1921 Gadsden Hwy, Birmingham, AL 35235
Phone Number +12056550065
Description Main Street Animal Clinic has been proud to provide the Trussville area with the highest quality healthcare available for your pets since opening in 2003. We believe in taking the time to educate our clients and encourage everyone to take an active role in their pet’s healthcare. The experienced staff at Main Street Animal Clinic understands that our pets are our family members and we are proud to go the extra mile to ensure top tier care and customer service. We hope you will give us the chance to form a lifelong bond with you and your four-legged family!
Website http://trussvillemsac.com/
A Google User
I came to this office with a very sick cat and the ladies at the front desk could have cared less. They refused any help or guidance and acted like I was inconveniencing them when asking for help. They sent me away telling me I had to go to an emergency animal hospital when knowing all of those were closed. I have been taking my pets to this clinic for at least 15-20 years and I can say I will never be back after this last experience. I’m sad to see, what was once a great veterinarian clinic go down hill because of lazy, un empathetic workers who do know care for animals.
A Google User
Great service from compassionate staff - every time. Special shout out to Dr. Griffin for providing our special needs senior dog with great care + treating the humans well too!
A Google User
My dog has hurt her leg and they got us right in. The doctor was amazing! Very clean office.
A Google User
I took my new baby for her first routine check up. This was also my time to pick a new vet who would care for my babies, since their vet will be closing her doors at the end of February. As others, my babies mean the world to me. This place is really nice and seem to be very organized. The staff was really nice, even though the receptionist, wasn’t as Customer Service as I would have wish. It did not take us long to be escorted to our exam room. The doctor came in, and I like how he communicated with me as he examined My Baby. The negative that I have to add is while talking to him, he would answer, but everything seemed so rushed. I was OK though. Again, since am looking for a permanent vet, this is important. One thing that stood out that really hurt was when I read the last sentence on the paperwork that I had signed. It stated, “if your baby became the property of the clinic, they will dispose of it as they see fit. I would think that a place who supposed to love our babies, would not refer to them as “it”. And the fact that they use the word “disposed”, shows no compassion, nor does it say that they would care if my baby lives or die. Because of this statement, even though I absolutely believe in paying for service, I could not trust this clinic to care for my babies.
A Google User
They did a great job in cleaning my pup's teeth! However, the checkout process is terrible, it took so long to check her out, the lady at the counter not too friendly and take her sweet time looking for my pup chart and did not have any clue if my dog needs to wear a cone! She had to charge my credit card again.
A Google User
My family and I have only been in Alabama for about a year. My first experience here was great. I just needed my 10 year old dog's regular exam and shots. Everyone was helpful and what you'd want when going to a new vet. More recently, we'd gotten a puppy in October 2020, and they've been absolutely amazing with her routine care. A week ago, she was hit by a car. I was terrified and, while this isn't an emergency vet, they still saw her right away. The front staff was incredibly patient with my 3 small children and even helped to entertain them. Dr. Torsch examined her immediately upon our arrival (I called prior to showing up) and eased my worry. She got very lucky and it wasn't near as bad as it could have been. He did refer me to the Emergency vet so she would have overnight care, but I've been back every day so he could change the bandage on the most severe wound she had. Everyone at this vet helped me, as well as my kids, feel better during such a traumatizing and scary moment. My pup is doing great and she will fully recover.. I'm so grateful for these wonderful people. ❤
Business Hours
Monday:07:00AM - 18:00PMTuesday:07:00AM - 18:00PMWednesday:07:00AM - 18:00PMThursday:07:00AM - 18:00PMFriday:07:00AM - 18:00PMSaturday:07:00AM - 14:00PMSunday:16:00PM - 17:00PM
Popular Times
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
Amenities
- Restroom
Planning
- Appointments recommended
Categories
Services
Latest Businesess
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