Address 1900 Empire Blvd #140, Webster, NY 14580
Phone Number +15856706586
Description "We are locally owned and our commitment to our shared community is simple: Bringing health and happiness to your pets! Our neighbors tell us they choose our locations for the helpful knowledgeable people in our stores, nutritional pet food and the amazing selection of pet supplies. Offering quality, variety, and value in every aisle is how we hope to make your shopping experience exciting and convenient. We support our community by feeding over 8,000 local shelter pets free of charge through our shelter feeding program! We know you have a choice when shopping for your pet and we are here to offer you the very best! Thank you for your continued support!”
Website https://www.petsuppliesplus.com/Store/NY/Webster/Baytowne/4264
It was an ok experience. I think my dog was a bit much for the groomer. She said he was afraid when she dried him with the blowers. We dropped him at 1 and he still wasn't done at 330-4. When I arrived he heard me and started whining and then barking, it seems he was prematurely done. He wasn't combed completely especially around his ears. The part that bothered me, he seemed so down that evening. I've taken him there before and he didn't act out of sorts. I think this experience wasn't the best this time. He smelled great, missing his bandana, and was happy to be home.
After I walked in, I waited ten minutes for service. I then went to the front counter to ask the one employee working for help. They told me they would get to me soon... When I walked back up to the front, there was a line of 2 or 3 customers. With the only employee... I was in the store for almost twenty minutes and was not helped at all... They Had a man dressed up like a dog out front, trying to get people to come into the store... They would have been better off just having that man work.In the customer service area.
We LOVE the BayTowne Per Supplies Plus so much! The store is always so clean and inviting. Every employee seems to love their job and are pleasant and helpful. Their selection of products is outstanding and organized. The pets for sale are living in clean conditions and the store fixtures and pet habitats always look brand new. Keep up the good work, Per Supplies Plus! Thank you for being a reliable place to meet our pet needs!!
I just wanted to give Jazz in grooming a HUGE shoutout!! I dropped my son off with her on a 3/10 and it was much busier than what I usually see at the Webster store. Jazz handled everything with such grace and professionalism, and even though the grooming station was incredibly busy she still made sure she gave my dog all the attention that he needed. My dog looked amazing as usual when he visits Jazz, she should be recognized for all her great work!
Went in to get a new betta fish and left extremely sad. These fish had algae growing in their tiny containers and were on the brink of death. I felt so sorry for them. Even the area the cats lived in was just really sad. It takes two seconds to throw some new water in those containers. Shame on you.
Took my dog in for a nail trim. She is a bit of a wild one! Jazz did a fantastic job and her nails have never looked better. Will be back again.
Business Hours
Monday:09:00AM - 20:00PMTuesday:09:00AM - 20:00PMWednesday:09:00AM - 20:00PMThursday:09:00AM - 20:00PMFriday:09:00AM - 20:00PMSaturday:09:00AM - 20:00PMSunday:10:00AM - 18:00PM
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