Surprise Animal Hospital & Grooming
4.6 from 758 reviews
Address 13954 W Waddell Rd #109, Surprise, AZ 85379
Phone Number +16235848160
Description Surprise Animal Hospital & Grooming is part of the AZPetVet family of animal hospitals with one shared vision: to provide outstanding service and the best comprehensive care for our pet patients. Whether it’s routine wellness, medical, surgical, spay and neuter services, or dental care. Our veterinarians are here to provide loving care and treatment for the duration of your pet’s life.
Website http://www.surpriseah.com/
A Google User
The staff is always so nice and caring around Zeke, they always make sure he's taken care of and treat him with great kindness. I absolutely love coming here! Signing up for free vaccines for life for him was also the best thing I've done as it makes sure Zeke gets his vaccines and that I don't have to finance them every time. Less worry overall, and I know he's in great hands here!
A Google User
My beloved pity had to have surgery a month or so back. Every staff member I have worked with was amazing! Knowledgeable, compassionate & kind! Also, every time you call they are helpful and smiling over the phone- not a lot of places with this amazing of customer service anymore! (P.s. Her scar healed up within 2 weeks and hair grew back in 3-4, now you can’t even tell!)
A Google User
***Groomer is unreliable *** I have not had good luck with groomers in Surprise but settled on this place because it’s also where we take the dog for care. The care is adequate. I don’t know if it’s good or bad, but my dog is healthy as she can be. The groomer needs to be replaced. Doesn’t really do a good job matching it to the breed but my dog was trimmed so I dealt with it. Appointment have to be made a few months(at least) ahead of time. Standard for surprise. They have rescheduled with me 3 times the day of appointment. The last time: I scheduled an appointment for a Friday which was very easy for me as i had no other obligations that day and my dog really needed it. Got a call 30 minutes prior saying the groomer would reschedule with me the following day. She did reschedule for an inconvenient date but my dog needs a trim. Day of I arrive 30 minutes early. They said I was 2.5 hours late. I wouldn’t have rescheduled during my dentist appointment. They said it was rescheduled from the day before but I am always too busy on Thursdays . I think the groomer either messed up or is shady. I did have a slight outburst which I feel bad for the poor young lady that had to break the news to me because the shady groomer couldn’t do it herself. All the same my family is breaking association from both the groomer and the hospital.
A Google User
We woke up Super Bowl Sunday to realize we had lost our 10yr old beloved Wyatt. He had passed in the night. My wife and I were heart broken and lost. Our Normal Vet was closed and we wanted to have him cremated and his paw print. We made a few calls and the wonderful staff at surprise Animal Hospital were incredible. They were open and said bring him right in. Once we arrived they took our best friend in and immediately returned with his paw print and told us he would be in good hands they were very sympathetic and compassionate. I would highly recommend them and trust them with my best friend any day.
A Google User
It has taking me a several years to be able to post this. In September 2017 I had to unfortunately put my 14 1/2 year-old Chihuahua down because he was just so sick. I mean I brought him in to be checked to see if he just needed some medicine, but his health was declining so fast that I had to make the saddest decision of my life. The medicine might have given him another week, but I didn’t want him to pass potentially by himself. OMG It was so heartbreaking and I just am so thankful that they were so caring towards me for such a difficult decision. They didn’t rush me and gave me some space to spend his last moments with his family. I had my little two-year-old who was ready for a nap and crying and I was SOBBING on FaceTime with my family so they could see him one last time. It was such an emotional situation but they made that process a lot easier on me, because of how caring they were towards me and my beloved childhood dog. I will always remember their kindness, I still have the card <3. (PS if you can get their paw prints DO IT, you will love being able to see a physical piece of your fur baby outside of their ashes)
A Google User
I am so glad I took my dog here! I needed to put my old dog down and showed up 3 hours early and they found a way to squeeze us in! The doctor and techs (and all staff) were so kind, compassionate and understanding!! I was a mess and they made the process as smooth and comfortable as it could be! I will bring all future pets here for regular vet care!
Business Hours
Monday:07:30AM - 19:00PMTuesday:07:30AM - 19:00PMWednesday:07:30AM - 19:00PMThursday:07:30AM - 19:00PMFriday:07:30AM - 19:00PMSaturday:08:00AM - 15:00PMSunday:Closed
Popular Times
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
Amenities
- Restroom
Planning
- Appointments recommended
Categories
Services
Latest Businesess
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