PetSmart

4.3 from 1601 reviews

Address 13764 W Bell Rd, Surprise, AZ 85374

Phone Number +16235468500

Description PetSmart is the world's largest pet supply and services retailer, offering over 10,000 products in stores and online to meet all of your pet's needs. PetSmart offers a varied selection to cover the needs of your dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals like guinea pigs, gerbils, hamsters, mice, and more. Now you can shop online and pick up at your local PetSmart within two hours. Select store locations offer dog training, pet grooming, pet boarding, PetSmart Doggie Day Camp and adoption.

Website https://www.petsmart.com/stores/us/az/surprise-store1040.html

Reviews
A Google User

I recently had a great experience at PetSmart. The staff was super friendly and knew a lot about pets, which was really helpful. The store was clean and had a lot of options for everything I needed. What I loved the most was how much the employees seemed to care about the animals. You can tell they really love their job. I'll definitely be coming back for all my pet supplies. I highly recommend PetSmart to anyone looking for good products and awesome service!

A Google User

This is my neighborhood store (Surprise) and I love coming here to get my guppies & tetras, Jenna and Danielle are always really great to work with. Danielle talked to us about our dog's sensitive stomach issues and was very helpful in choosing the right food. We were very impressed with Danielle's extensive knowledge and professionalism, as she explained different options. Thank you Danielle & Jenna! 👍

A Google User

Excellent customer service. Highly recommended! Please support this amazing business!

A Google User

We are doing dog training there. They offer everything there. People can come in and just weigh their pets and nothing else.

A Google User

Have taken my mother's dog to be groomed at this location for 8 years. We have seen groomers come and go over the years. We have had the good fortune of having the best groomer yet, Monique. Our dog just loves Monique, and has for several years. He even pushes on the groomers inside door to get in to see her. Recently Monique was on maternity leave and Kylie helped us. Our dog loved to see Kylie as well. Both ladies are excellent groomers! We just won't go anywhere else! Thank you both for taking great care of our dog!

A Google User

Male manager with tattoo sleeve is rude. Long line and him and another woman jumped on a register to work the line down which was great. I thought he handled that well but then when we approached him to check out, no greeting just, “PHONE NUMBER??” Then I told him the hamsters houses are blocking their water dispensers and he could care less about it. Sorry you’re so stressed bro but it wasn’t even that big of a deal, never work at a pet store and act like you couldn’t care less about pet not getting water. If you can’t do retail, get out of it.

Write review



 

Business Hours
Monday:09:00AM - 21:00PMTuesday:09:00AM - 21:00PMWednesday:09:00AM - 21:00PMThursday:09:00AM - 21:00PMFriday:09:00AM - 21:00PMSaturday:09:00AM - 21:00PMSunday:10:00AM - 19:00PM

Popular Times

Service options

  • Curbside pickup
  • Delivery
  • In-store pickup
  • In-store shopping
  • Onsite services
  • No same-day delivery

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Amenities

  • Wi-Fi
  • Wi-Fi

Planning

  • Quick visit

Payments

  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Credit cards > American Express
  • Credit cards > Discover
  • Credit cards > MasterCard
  • Credit cards > VISA

Categories