PetSmart
4.3 from 1372 reviews
Address 2498 S McKenzie St, Foley, AL 36535
Phone Number +12516776059
Description PetSmart is the world's largest pet supply and services retailer, offering over 10,000 products in stores and online to meet all of your pet's needs. PetSmart offers a varied selection to cover the needs of your dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals like guinea pigs, gerbils, hamsters, mice, and more. Now you can shop online and pick up at your local PetSmart within two hours. Select store locations offer dog training, pet grooming, pet boarding, PetSmart Doggie Day Camp and adoption.
Website https://www.petsmart.com/stores/us/al/foley-store2722.html%3F
becky Jones
Always a good experience. Happy place. Employees seem to lo e their jobs. Consequently, they are happy and caring with my Rescue Yorkie, Gracie.
Leigh Ann Stafford
The people that work their are always friendly and the store is always clean. They are always well stocked. They have anything you need
Shannon Rivet
Their register scanner doesn't work and they don't tell you until you're up there. So they can't scan anything that is not merchandise, like a coupon or a pet. The red headed clerk is extremely rude. The pet paperwork is unorganized. It's not very well managed at all. I will never shop there again. Good bye pet points.
Lisa Anderson
On June 11th we dropped our dog Alfie which is a standard poodle off for grooming . The lady told us that if they saw any fleas they would give him a flea treatment and it would be an extra $10.00. I said that was fine and then we left. So about an hour an a half later she called me and said they would have to stop service because they counted more than 12 fleas on him. She said we quick shaved him to help with the fleas, without even asking us first. I told her I would send my son to pick him up. When my son got home with Alfie he had 3 paws that were shaved and one paw was still furry . He had uneven hair on his chest and half of his butt was shaved and the other half was furry. I called back up there to talk to the groomer and she said the reason one of his paws was not shaven is because when my son walked in Alfie got hyper and she couldn't finish his paw. I don't even know why she was even doing it after she had already called me to say she was stopping service. I called corporate office and could not get through to anyone so I called back to petsmart and asked for the store manager. She was no help and didn't have an answer of why her groomer would of not did their job properly. She told me if we got rid of the fleas he could come back and I told her that I would not bring my dog back in there and that I would never buy another thing from them. Today we took him to Parker kennels and they took care of all his grooming needs and he looks amazing and when she called me to tell me that he was ready, she also said that she did not see one flea on him at all. So petsmart you need to find out what's going on here about your incompetent groomer that maybe don't know what they are doing with certain dogs and can't complete the service. So beware of taking your pet there to be groomed.
suzi perret
My Chihuahuas, Phoebee and Dottie, got their nails trimmed. Amazingly they didn't really mind it. The groomer Brooklyne was very gentle. They love her Thanks Pet Smart!..*Quick update...Took my two Chihuahuas again today, July 16, 2022, for their nails. Their two favorite groomers, Josh and Dakota were there to help them.They are the absolute best!..Make sure your animals have proof of a rabies vaccine on their records. They treat your fur babies with love and tenderness!!!
Allison James
I will never go back. Took my 1 year old golden retriever in for a trim. Showed them a photo of what I wanted so there could be no confusion. We spoke at length. I went to check on him after 2 hours and they hadn't started on him. The groomer, Josh, said that the dog he was working on was being difficult and they hadn't started on Charlie yet. 30 minutes later, they called to tell me Charlie was done. They SHAVED him with clippers. He has NO FEATHERS LEFT! They said they did the cut I requested and didn't think it looked good. They didn't contact me, send me pictures, ask what I wanted, anything, just clippered all his fur off. He was apparently the last dog of the day because they were closing early so they obviously didn't want to take TIME to do the job correctly. Attached are pictures of before, what I asked for, and what I got.
Business Hours
Monday:09:00AM - 21:00PMTuesday:09:00AM - 21:00PMWednesday:09:00AM - 21:00PMThursday:09:00AM - 21:00PMFriday:09:00AM - 21:00PMSaturday:09:00AM - 21:00PMSunday:10:00AM - 19:00PM
Popular Times
Service options
- Curbside pickup
- Delivery
- In-store pickup
- In-store shopping
- No same-day delivery
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Amenities
- Wi-Fi
- Wi-Fi
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards > American Express
- Credit cards > Diners Club
- Credit cards > Discover
- Credit cards > JCB
- Credit cards > MasterCard
- Credit cards > VISA
Categories
Latest Businesess
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