Banfield Pet Hospital

4.2 from 221 reviews

Address 1760 Apple Glen Blvd, Fort Wayne, IN 46804

Phone Number +12604341330

Description Banfield Pet Hospital® - Fort Wayne provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.

Website http://www.banfield.com/veterinarians/in/fort-wayne/fot%3F

Reviews
Annette Clem

I love these girls, because they get to know the pet personally they're no they're mannerisms their likes dislikes, and they handle them with such care. Very much better at it than I am, I will be screaming fussing, but they are so compassionate and gentle The dogs pretty much are used to them they'll go to them and when they go to the back, oh Lord all heck breaks loose. But I would never change doctors as long as they're open that's where my babies are going to go. Thank you guys for being so awesome! 🌹💋❤️

Cheryl

The service here is a 10 star, right along with the care. They offer great care packages for the furbabies. Staff is polite. Emergency walk ins cost way less here. The vets listen to you and smooth everything over when you are worried about your pet.

Laura Bonano

My experience has been getting worse over the years. I have a $47 wellness plan and took in my cat for possible UTI issues but they weren't positive. Didn't send home pain meds for my cay despite him crying every time he got up. Then, after a week of it not getting better, on a Friday I I tried to get an appointment for that day or Saturday. They told me to take him to the emergency vet....$345 dollars later at the emergency vet. I understand that they are understaffed...I have to question what they pay their staff to make them so understaffed.

UunDreeYah Sherrise

This review is one generated by emotions/feeling because I have not actually received services as of yet and actually cancelled our initial appointment... I was deterred because I felt that my puppy and I were treated awkwardly, as if we weren't welcomed to a certain degree. I could have misread the young lady's demeanor and facial expressions as well as her lack of enthusiasm when she saw me and my puppy. I was given a brochure, which she made sure to point out payment options and any other needed information. I just felt judged and unwelcomed. I even mentioned to her that I'm a first time pet owner and I'm still trying to figure everything out. I can say, that she assisted in correcting my puppy's harness, as I did not have it on properly🤦🏾‍♀️ he was so afraid, being his first time inside of PetSmart let alone, a vet clinic, that I had to carry my 4.5 month old, super heavy puppy, who is a red nose Pitbull mix name Finn, into the store 😅 To sum it up, I'm sure they are great and maybe that lady was having a bad day, but in any customer service, human or pet, you should ALWAYS render services with a smile or not approach customers until you are able to do so... I was offended but other customers returned my joy by loving and praising my puppy. I forgive that lady and again I could have simply misread her, but I couldn't shake that feeling of her not really wanting to help me🤷🏾‍♀️ I just feel like I rather have a vet where all of the staff treats my Finny boy with EXCITEMENT and LOVE each and every time we walk through the door so that he and I both feel welcomed.

Maggie Ramos

They are very kind, helpful, and compassionate, and they have always been excellent with my fur babies. Very caring. 🥰

Adam Kasmier

Switched over to Banfield due to the subscription program that in total cost as much as a single dental cleaning from other vets and it included more services than that. I was happy with them until recently. Dog got his teeth cleaned by them in August (3rd time with Banfield) and told everything looks great. Month later (couldn't get back into Banfield sooner) found that 3 teeth were bad. I questioned how it got bad in a month as dog teeth do not just instantly turn bad (which they themselves said) but didn't really have an explanation - just that it happens. They did say I would need to pay for another teeth cleaning before they could pull the teeth because the tarter has gotten bad in just a single month. I agreed to upgrade my program to include another teeth cleaning (which I should not have done as I am stuck for another 12 months with them) and scheduled him to get it done about another month from them. After leaving and talking with friends and family this experience didn't align with them and made them question cost, process, and if they were telling the truth. I took my dog to another Vet and they said they would caught this back in August if they did the cleaning cause teeth just done go bad in a few months. Also indicated that some doing dental cleanings don't work the plaque as well as other which could have caused this in the short turnaround time. They also said another teeth cleaning was not necessary for them to pull the teeth. I was able to get into another Vet faster and cheaper than Banfield and they had to pull 10 teeth. Overall I don't want to knock the Vets and employees at Banfield as I think they truly have the best intention in mind to help the furballs. However I think this is likely part of the corporate policy / procedures. Personally I am no longer confident in at least big procedures or actions from Banfield and will just keep paying my subscription fee (they won't let me cancel) until it runs out but will be going to another Vet moving forward.

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Business Hours
Monday:07:00AM - 18:00PMTuesday:07:00AM - 18:00PMWednesday:07:00AM - 18:00PMThursday:07:00AM - 18:00PMFriday:07:00AM - 18:00PMSaturday:07:00AM - 18:00PMSunday:Closed

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom

Amenities

  • Restroom

Crowd

  • LGBTQ+ friendly

Planning

  • Appointment required
  • Appointments recommended

Categories

Services