Cascades Humane Society
4.3 from 554 reviews
Address 1515 Carmen Dr, Jackson, MI 49202
Phone Number +15177877387
Description Cascades Humane Society is a not-for-profit, tax-exempt public charity. We rely primarily on the generosity of individuals, foundations, corporations and special events to support our services, programs, and mission . . . connecting animals in need with people who care. CHS receives no funding from federal, state or county government, or other national or state humane organizations.
Website http://www.chspets.org/
Ginger Nefsey
I had to take my much loved dog Jonah to be euthanized here this past May. Everyone was so kind and empathetic. The vet was awesome. She was extremely kind to both me and Jonah. I was so torn, wondering if I was being too hasty, but she was very comforting, assuring me I was doing the right thing for him. I am still very grateful to the kind and caring staff. We recently adopted our cat Hunter (formerly Lume), and again, I was very impressed by the kindness of Erin and the other staff members. Wonderful place!
Alyssa VanEpps
I will never be back or recommend anybody go to CHS for anything. I scheduled our male cat to be neutered back on 10/16 with a 12/4 appointment date because they’re so busy. Dropped our cat off this morning at the designated time only to be called before we even left the parking lot to come back and pick up our cat because he is a health risk due to congestion. My cat has shown no signs of being sick at all in the almost 2 months it’s been since I made the appointment and did not show any signs this morning. I explained to the lady that my cats nose is always red because he’s a white cat, and that he went crazy in the carrier when I placed him in there this morning before leaving the house, so he was likely a little worked up and possibly clawed himself in the process, but that didn’t matter. Said I would need a note from a vet saying he’s okay to be operated on…so who made the call he was sick? The receptionist? When I asked for a refund I was then charged $10 for cancelling my appointment without 24 hr notice. I did not cancel, I dropped my cat off and not even 2 minutes later was told to pick him up. The customer service here is absolute garbage. Do not take your animals to CHS! Picture included to show how not sick my animal looks.
Reama T
My cat was spayed here and we ended up having to take her to another vet (with a large bill) because it wasn’t done properly. She needed a washout, new sutures, and antibiotics because of the infection from this place. I love my babies but I’d never return here.
Amanda Van Dyke
Came in to drop off the medical fosters we had and I was blown away by how clearly they cared. They were so excited to see how well the boys were doing, they truly care for the animals here. Go see Marvin and NotSuki!! ❤️
kelly
Definitely a necessity to have our town is lucky to have this place, a no kill shelter. A loving place for animals to be placed to find living forever homes, and thank God for the help of the foster homes for their wait to their forever homes. They have a spayed and neuter program for the feral cats for next to nothing. It's worth the few bucks to keep the cat population down. Please make donations to help these Angels keep going, and a great big hug and thank you from me.
Latoya Smith
I just left from a scheduled appointment. I felt racially profiled, and they were very standoffish and unwelcoming for a planned scheduled appointment. The lady who recalled scheduling my appointment, said at first."Was it for dogs?" I'm like no for kittens. She's like, oh yeah, two of them right?I said yeah two litters. She said that I had only told her about two kittens, but if i'm trying to do right by a litter of kittens, why would I lie about the number of kittens? I let it be known that I was unfamiliar with animals. I could not tell how old the smaller kittens were. I came and brought the kittens along with me for visual purposes, and they were just Very adamant and nasty That they couldn't take the kittens at that time, which I understood I was trying to get them to help me figure out how old they were about, how much longer do I need to Hold on to these kittens where they're old. Enough to go to another residence. The mom cat jumps out of the car, nonviolent gets back into the car and one of the ladies is like we're done. We're done, like we did something inappropriate to them, and it was one other older kitten that they said they could look at to take in, and when the mom cat jumped out of the car that used as an excuse to dismiss. Myself with the older kitten that they said they could take they had no intentions on helping my situation. Whatsoever is very discouraging and disappointing, especially when you see animals on the streets being poisoned and discard it the way that they are, and you try to do right by them and the treatment that you get And this community is very unfortunate.
Business Hours
Monday:ClosedTuesday:12:00PM - 18:00PMWednesday:12:00PM - 18:00PMThursday:12:00PM - 18:00PMFriday:12:00PM - 18:00PMSaturday:12:00PM - 18:00PMSunday:Closed
Service options
- Onsite services
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Amenities
- Gender-neutral restroom
Categories
Services
Latest Businesess
Topdog Pet Care
+15177831000
Clinton Trail Animal Hospital
+15177825162
Kibby Park Animal Hospital
+15177875807
Animal Hospital of Vandercook Lake
+15177846193
Country Garden Veterinary Clinic
+15177835851
American Pet Cremation Services
916 N W Ave suite F, Jackson, MI 49202
+15175133287
Crossroads Animal Hospital and Pet Resort
3232 N Dettman Rd #8883, Jackson, MI 49201
+15177841111
Jackson County Animal Control
+15177884464
Cascades Humane Society
1515 Carmen Dr, Jackson, MI 49202
+15177877387
Jackson Animal Shelter
+15177884464