Vetco Total Care Animal Hospital

Name: Vetco Total Care Animal Hospital
Address: 11147 Park Blvd, Seminole, FL 33772, Seminole, 33772, US
Telephone: +17274983383
Rating: 4.2

4.2 from 257 reviews

I had a great experience here so far, my last couple of visits has been horrible

My cat had a skin allergy to fleas while on Advantage. They helped me get Daisy on a treatment plan that’s better for her

I"m new to the area. I arrived a little early for my appt. I was a bit late leaving, which was unexpected

Address 11147 Park Blvd, Seminole, FL 33772

Phone Number +17274983383

Description Visit your Seminole Vetco Total Care Animal Hospital located at 11147 Park Blvd. Our full-service Veterinarian Hospital offers comprehensive care - from routine exams to emergency surgeries. You can count on us to provide quality pet care. Book an appointment online today or walk in with your pet for a free healthy weight and microchip check.

Website https://stores.petco.com/fl/seminole/vet-hospital-seminole-fl-2541.html

Reviews

Raul Cordova

I had a great experience here so far, my last couple of visits has been horrible. I send lots of thanks and love to the Tech - Cat and the Dr. Barnes, both have been helpful in taking care of my fur baby Fernando. Dr. Barnes was thorough and was able to explain to me the information that I can understand. Tech Cat was so nice understanding and if she didn't know something she went to find out and I respect that more then anything. Thank you both kindly for helping me and making sure my Fernando is taking care of.

K MP4

My cat had a skin allergy to fleas while on Advantage. They helped me get Daisy on a treatment plan that’s better for her and gave her meds to treat the skin infection. Very knowledgeable helpful friendly people. Everyone was absolutely great. And I’m a tough person to be happy about evvvverything lol 😆 This place is great! Very clean. Enjoy my cat pic. My vet was a young guy. He was awesome.

Venus Haywood

I'm new to the area. I arrived a little early for my appt. I was a bit late leaving, which was unexpected. I did expect to receive a detailed report from this visit, but I only got a receipt for a 7 day supply of medicine costing 60 bucks!! Overall... my baby is getting better. I would visit again

Meg

My review is for CAT .. I came in very stressed out about my senior dog and both times I was there she was helpful, patient and hard working. Knowledgeable .. she is definitely in the right field and her hard work didn’t go unnoticed. Thank you for all your help and your good energy. Me and rocky thank you !!

Jorge Reyes

I’ve been bringing my dogs here for a while now and there’s always an issue. Either they never have my records on file or they could never see my other dog even if we booked them both. Switching to Banfield Hospital which is linked with PetSmart and my best friend says they are amazing and carry some great health insurance as well

Becky Briggs

Existing satisfied Vetco Animal Hospital customer from out of state who needed a refill. Contacted my local Vetco about getting an existing prescription refilled at this location while I was in town, and she said it would be no problem and for them to call her and look at the notes on my account. Tried to call multiple times at this location to confirm but could never reach anyone at the desk after first reaching the call center. Decided to make the 35 minute drive out, and they refused to call nor look at the account notes but offered to see my dog later that day. Drove back home and came back that evening with my pup. They gave me the refill at an inflated price as it was too late to use Chewy at this point, and they do not price match Chewy unlike my local Vetco. The tech did recommend using Chewy for Simparica for price savings which was prescribed during the exam. I put in the Chewy order for Simparica and waited 4 business days without hearing anything. I called Vetco on the fourth day to ensure that it would get approved as I was never given a written copy of the prescription, and it wasn’t showing up in my account. The agent confirmed it would get approved. Later that day the tech rejected the prescription. I called to ask why, and they said they didn’t have a recent heart worm test for my dog which was needed for Simparica TRIO. I let her know that I ordered Simparica NOT Simparica TRIO, and she admitted her mistake. Chewy had already canceled the order, so this started the entire process over again. I did not trust it to go through the next time, so I asked if she could email a copy of the prescription to me. She instead offered to have me come pick it up at their location (another 1:10 drive round trip). The next day (today) I drove out to pick up the Simparica. They told me they refused to match Petco's prices (even though the receipt says Petco) and charged me $162 for a 6-month supply with no bulk discount unlike other merchants. I felt this was a scam. I paid then drove home for 10 minutes before noticing they gave me the WRONG DOSAGE. Given my dog is almost 17, I did not think it was safe for him to take double the dosage. I returned and asked to exchange the pills. They did not apologize for the mistake and blamed it on his weight being inputted wrong in the system when I had watched them weigh him during the exam the previous week. They gave me the new pills without an exchange in the system and assured me the price was the same (even though everyone other merchant charges less for the smaller dosage). Overall, it was a very poor experience while the employees showed no respect for the 4 hours of driving it took to accomplish.

Business Hours
Monday:08:00AM - 18:00PMTuesday:08:00AM - 18:00PMWednesday:ClosedThursday:08:00AM - 18:00PMFriday:08:00AM - 18:00PMSaturday:08:00AM - 18:00PMSunday:Closed

Accessibility

Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
No wheelchair accessible seating

Amenities

Restroom

Planning

Appointment required
Appointments recommended

Categories

Veterinarian Animal hospital

Services

Vaccines + Preventative Services Wellness Exam Injury / Illness / Specialty Wellness and Sick Exams

Vaccinations Spaying & Neutering Microchipping Surgeries

Dental Care Dermatology Petco Pharmacy Fulfilled by Vetsource

Vetco Total Care Animal Hospital

Raul Cordova

K MP4

Venus Haywood

Meg

Jorge Reyes

Becky Briggs

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