Address 260 Ockley Dr, Shreveport, LA 71105
Phone Number +13188683585
Website https://sites.google.com/view/broadmoor-animal-hospital/home
Compassionate and professional, what more can you ask for?! Dr Wade & the techs were fantastic. Even made special concessions for my fearful dog (who was being more than a little difficult 😬), which I appreciate SO much. I called in the morning about a semi-urgent issue, they got me an appointment for an hour later, and performed surgery on my pup, same day. From phone call to discharge was 6 hours. Team was kind, patient, and efficient. Definitely will call them first in the future.
My mom took her dog in for a bath and grooming and to inquire why her dog was not eating. This vet did a load of injections and vaccinations and related tests WITHOUT her consent. No advance phone call. When she picked up the dog there was nobody available to explain why they did all of the injections / tests without calling her first. ASK FOR CALLS FROM THE VET BEFORE THEY DO UN-AUTHORIZED work on your pet. I do not like this place and advised my mom to go somewhere else. IF YOU ARE A SENIOR CITIZEN DEMAND A CLEAR EXPLANATION FROM THE VET ABOUT WHAT WILL BE DONE BEFOREHAND. YOU CAN USUALLY TELL WHEN A VET CARES ABOUT HIS CUTOMERS AND THEIR PETS. THIS ONE DOESN'T EVEN ANSWER REVIEWS OR COMPLAINTS. THAT SAYS A LOT ABOUT WHO THEY ARE. . .
Great staff, very informative and caring vet and techs. Dr. Wade is one of my favorite veterinarians I've had the pleasure of dealing with in my years of being a pet owner. She is patient, kind and understanding. She and her techs keep you updated, informed and comforted me when our appointment took a turn. I trust my animals with them and the cherry on top is that their prices are VERY fair. I'm so thankful I found them and made the switch!
They’re nice and accommodating to walk ins. However, there needs to be better communication with pricing. I was told that it would be $60 to get my dog his heart warm injection (heart guard.) I didn’t know that it would be $110 for dogs over 50 pounds. They weighed my dog and they should of said “because he weighs more now, it will actually be $100 and not $60.” I go to check out and explain this to them. They allowed me to pay with the $60 (only because I wouldn’t pay a dime more because if I’m told something I stick to it.) The process was quick, but y’all have to be better with communication and pricing.
Kind and knowledgeable staff. I take my two kitties here. Vets truly care about the well-being of your animal and are not trying to scam. A bit pricy but worth it.
Took my cat. The cat has been seen by two different vets. They can't decide what is wrong with the cat. They require several hundred dollars for a biopsy of her nose. By the time the vets determine what the cure or no cure, I will have spent $500.
Business Hours
Monday:08:30AM - 11:30AMTuesday:08:30AM - 11:30AMWednesday:08:30AM - 11:30AMThursday:08:30AM - 11:30AMFriday:08:30AM - 11:30AMSaturday:ClosedSunday:Closed
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