Address 6805 Mills Civic Pkwy Suite 140, West Des Moines, IA 50266
Phone Number +15152238580
Description "Visit your West Des Moines Pet Store located at 6805 Mills Civic Pkwy for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People."
Website https://stores.petco.com/ia/westdesmoines/pet-supplies-westdesmoines-ia-1623.html
Had the best experience adopting there on Thursday 02/29/24. The Department Manager that was closing was AMAZING (I'm sad I didn't get her name!). We went in around 8:40 to get litter for our cats and instantly fell in love with a kitty up for adoption. She made the process easy, explained everything really well, made us feel welcomed even when the process went on for maybe 10 minutes after closing time. Her and her team were extraordinary!
I caught a stray good boi and took him to this PetCo where a very caring worker scanned him for a chip. She came to my car, brought free treats, a slip leash and lovins.
I'm deeply disappointed and frustrated by what happened during my attempt to adopt a kitten. After losing my beloved orange cat of 15 years, I felt ready to open my heart and home to a new pet. Following instructions, I went to get cash for the adoption fee, only to return 15 minutes later and be told the kitten I had my heart set on was already adopted. Feeling hopeful, I turned my attention to another kitten, eager to provide it with a loving home. However, I was told I couldn't adopt this one either because another couple was considering it. I expressed my concerns about the unfairness of the situation, especially considering my background as a former vet tech. I had already meticulously examined the orange kitten, ensuring it met all the criteria for health and well-being that I've learned to assess over the years. The salesperson explained the kittens had been nurtured/spayed and were only 9 weeks old. I was concerned at that age the kitten may later experience obesity, decreased immune response, bone growth issues and a predisposition to obstructive lower urinary tract disease (The ideal age is 6 months). Despite my careful evaluation, the adoption center expressed dissatisfaction with how I interacted with the kitten, which I found incredulous. They refused to provide me with an adoption application. It's disheartening to encounter such obstacles when all I wanted was to give a deserving animal a loving home. The entire experience was deceptive, discriminatory and prejudiced. I am filing a complaint with ARL and Petco corporate.
Called around looking for a particular colored ferret for the wife. Found a beautiful female ferret with a white head and arrow pattern on her head. I just knew that everyone would fall in love with her. Was worth the trip, the family was happy, and the other seven ferrets were "excited" for another baby to train and play with. We had many ferrets in the past and on our second business (group of ferrets called a business).
If I could put a -10 star on this Petco I would. If you are a fish owner and know anything about Betta fish, this Petco has decided to incorporate betta fish into their main tanks. This poor guy pictured was scared and stressed. I am very disappointed in this Petco.
Came in to get some fish, talked to Chloe for advice on which to get. She was very passionate about them, seemed like she wanted the fish to have good life. She showed us equipment that would provide the best environment for the fish. 11/10 for Chloe, hope to see her there more!
Business Hours
Monday:09:00AM - 21:00PMTuesday:09:00AM - 21:00PMWednesday:09:00AM - 21:00PMThursday:09:00AM - 21:00PMFriday:09:00AM - 21:00PMSaturday:09:00AM - 21:00PMSunday:10:00AM - 19:00PM
Popular Times
Service options
Accessibility
Amenities
Planning
Payments
Categories