Address 2301 NW 178th St, Edmond, OK 73012
Phone Number +14052859663
Website http://www.gentlecareah.net/
I sadly couldn't make my appointment that I had scheduled the day before. However, scheduling with the receptionist was very smooth and felt listened too and heard about what I needed/wanted and they the recipiontis were Gentle. Abby and Geoff were a great team that assisted me over the phone to help set up my profile to be a future client with my fur child. Canceling the appointment I did show up in person and I had again ZERO problems communicating with the staff and they fully understood and we're helpful with canceling my appointment. I recommend this hospital if you're looking for a primary care provider for your animal's.
I would not recommend this facility. I paid for a couple of bundle prices ($486) for a pet visit including vaccinations plus a few prescription. Dr Chris advised in our visit he felt my pet was too small to get all of her shots at same time. He recommended we bring her back in the following week to get the second vaccine, advising it would be at no charge. We did so today and was charged $17 anyway. When I pointed this issue out to Dr Chris, this was his reply. See text messages. He used the F word, called me names, and completely separated himself from his staff. As the owner of this clinic, I would expect a mature response acknowledging his clinic’s mistake. He should have made a not to my pets account. Or at least just represented a more team oriented response, apologizing to me as the customer. This response from Dr Chris was unacceptable.
Dr Chris has looked after my old hound Remington for years. A few months ago my boy Remington had a seizure and it left him barely able to move. I carried him to Dr. Chris and he gave my blessed hound a shot which made him feel like a puppy again. My Remington is an old man, he is 15 years old. This all happened several months ago, I am so happy Dr Chris was able to help my old hound get back to his normal self. I’m not one to write reviews but I can assure anyone reading this that this man genuinely cares about the animals he treats.
I drive from North Texas to see them. I have a certified seizure alert service dog, and Gentle Care has been with us since she was a puppy. 🐶 Both Dr Chris, and Dr. Matt are wonderful, and Staff is amazing!
Dr. Chris and Dr. Baker have both always been excellent with my Pomeranian boys. Arbee and Sunny never get nervous coming here and they're always in capable hands.
We've been going to Gentle Care for well over 20 years! Dr Chris and his staff are great! I would highly recommend Dr Chris to anyone who is searching for a vet!
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