Address 1801 N 11th St, Reading, PA 19604
Phone Number +16109212348
Description "Services include pet adoption, public pet boarding, walk-in vet clinic, affordable spay/neuter clinic by appointment (hours vary depending on service) Adoption hours: 10 AM - 4 PM"
Website https://humanepa.org/
This facility hands out sick animals, tells you their vet is booked out 3 weeks… then they will continue to tell you that your animal should be seen immediately due to the urgency of the illness. THEN they say they will not compensate your vet bill because you “didn’t go through their vet.” Medical information was not told to us about the animal we purchased. The email stating the animal’s medical information is sent thereafter the purchase of the pet. Their supervisor Damen March is literally as useless as the “ueue” in queue. The best he could do was “be happy to refund my adoption fee.” Not only will he get you nowhere fast in resolving an issue… he is also arrogant, pompous, and has zero customer service skills. This facility has miles to go before they even reach mediocre.
We called a dozen shelters within an hour of us and none could help us with our dilemma. Finally we discovered the Freedom Center. This facility is wonderful, friendly, bright and clean. Highly recommended.
BEWARE!!!!!! DO NOT RESCUE AN ANIMAL OR TAKE YOUR ANIMAL HERE FOR CARE!!!!!! The employees are absolutely miserable and could care less about you or the sick/dying animal you rescue or bring in for help. You would think this place is handing out toys from temu instead of living animals. I’ve never experienced such a lack of compassion for not only the poor SICK animals they’re trying to pawn off for adoption but also the treatment you receive when you come in for general check ups. PLEASE FOR THE LOVE OF GOD LET THIS PLACE CLOSE!!!! The community would be better off without these scumbags killing dozens of animals a week
The people who run this shelter don’t care about animals and it’s sad. Volunteering here for so long and at one point I was the ONLY ONE walking the dogs. They don’t make sure the staff is walking the dogs so no one does and they suffer. They also euthanize so many dogs for the smallest reasons especially pitbulls when they could be helping them.
I was just wondering if you needed volunteers', I'm 13 and have a lot of experience with animals and need volunteer work to be done so I can apply for The National Junior Honor Society at my school. Thanks -Laila
This place is extremely nice, very helpful staff, inside is very nice, modern, clean. I would highly recommend checking this place out, whether you need Vet help or looking to adopt!
Business Hours
Monday:09:00AM - 17:00PMTuesday:09:00AM - 17:00PMWednesday:09:00AM - 17:00PMThursday:09:00AM - 17:00PMFriday:09:00AM - 17:00PMSaturday:09:00AM - 17:00PMSunday:09:00AM - 17:00PM
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Serves Berks County and nearby areas