Pet Food Express

4.7 from 436 reviews

Address 6398 Telegraph Ave, Oakland, CA 94609

Phone Number +15109239500

Website https://www.petfood.express/

Reviews
Kasra Kamooneh

They misled me on their pet food return policy and of course then it became my problem. They had said that you can even bring back a can of empty cat food if your cat really did not like it for credit. I had brought back just one unused can from a recent shopping trip but they said oh no you can't get the credit for the unused food because it has been more than 30 days; even that was totally unclear... I donated the $3 can to them (it seemed like they were totally desperate for something??) and left the store and postponed the $100 purchase I was about to make for another shop. If people want to act stupid and petty, don't resist them and go for the next solution...

Sheila Webster

I've been coming here4 years. The staff has ALWAYS been friendly. This day 1/14/24 I have 2 say was BY FAR the best customer service experience I've had in more then 20yrs. I walked in & was greeted. Went 2 get my babies food. I put my hand up immediately KLIFFORD can & ask can he help. He picked up the heavy bag took it 2 the counter but that was not the best part. I asked him about my dogs skin he recommended something. I ask about switching foods . This man went above and beyond his job description HE listened & replied NO RUSHING he was ALL IN THANK YOU MR. KLIFFORD YOU R TRULY WHAT CS IS ALL ABOUT . U deserve 10stars

Rachelle Black

Loads of pet food. So many choices I just feel overwhelmed. My cats aren't impressed with anything yet. They also have the smallest and most expensive selection of cat litter you ever have seen!

Zee Williamson-Brewer

Lovely people work here. It's a chain so you know what to expect regarding high quality and reasonable prices. I would say I visit every month for dog bones and chews.

l pedroia

Always a great experience. Sales associates are always helpful and NEVER pressure one to purchase any item. They have an abundance of knowledge and if you stump them, they seek peers for additional information. Great store with quality products.

Rodolfo Gutierrez

The self service at the dog wash is amazing. They provide extra towels , a collar for your dog to bath in and a layer of plastic protection for you, and your clothes. Wear a short sleeve, and enjoy your service here, its the best and my go to spot for my dog.

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Business Hours
Monday:09:00AM - 20:00PMTuesday:09:00AM - 20:00PMWednesday:09:00AM - 20:00PMThursday:09:00AM - 20:00PMFriday:09:00AM - 20:00PMSaturday:09:00AM - 20:00PMSunday:10:00AM - 19:00PM

Popular Times

Service options

  • Delivery
  • In-store pickup
  • No same-day delivery

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Amenities

  • Wi-Fi
  • Wi-Fi

Planning

  • Quick visit

Payments

  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Credit cards > MasterCard

Categories