Pet Supermarket
4.2 from 242 reviews
Address 607 W 23rd St, Panama City, FL 32405
Phone Number +18508729524
Description Pet Supermarket has it all for your furry friends! We have more than 8,000 pet care products on our website and in over 200 stores located in 10 states. We specialize in pet food, toys, treats, accessories, fashion and more! We also offer grooming, self-serve dog wash stations and VIP Petcare clinics in select locations. All of our locations offer carry out service, rain or shine! In addition, Pet Supermarket works with local organizations to host adoption and related events for animal welfare.
Website https://storelocator.petsupermarket.com/fl-panama-city-607-w-23rd-st-182
Sharon Romine
Very large place. They had the specialty dog food we needed. Their dog wash was awesome. 3 different sizes for different sized dogs. They were deeper than others we've used and we like the deeper well. We would return.
susan
Went there Monday night to get crickets for Bob my lizard. Walked in front door and noticed two people playing with a Farrett and one cheer leader. Turns out one was an employee. I saw the employee toss, yes toss the Ferrett like a bowling ball down the aisle toward the other "player". Slipping and sliding across the floor trying to maintain balance and footing. I honestly thought my eyes were playing tricks on me. The 2nd player coaxed the Ferrett down the aisle, picked it up and tossed it back. I proceeded to walk to the back of the store, trying to make sense of what I had just witnessed. My brain just couldn't seem to process it. As I stood in the back, waiting for someone, anyone to assist me with crickets. I finally asked my husband to go find help. He asked a girl cleaning fish tanks if anyone worked there. She promptly stated "yes" and went back to cleaning the tank. He then went up to the people bowling with the Ferrett. And was told they were out of crickets. Come to find out they were employees as well. They put the Farrett back in a cage as we were leaving. As soon as I got home I wrote to the store and in my letter told them if no action was taken, and a response back to me in writing about what they were going to do about it. I was going to post it on social media. Guess what? I will never set foot in that store again. Feel free to share this post, if you believe the employees were engaging in animal cruelty. I sure do. Not to mention customer no-service. Social media is a powerful tool, if this post does nothing else than bring awareness to the community, and convince people not to shop there, I have obtained my goal.
Terri White
Well I ordered online, I was sent a message that my order was ready. I arrived and they sent someone back there just to come back up to let me know they didn't have the dog food. Mind you I spent a lot for a large bag of food and treats and they put a hold on my account for the amount for days. Person at front counter gave me the response that their inventory was off. If I didn't have enough money to buy at another store, what would I have done? I won't be going their again. I definitely had better service and help at PetSmart after I left Pet Supermarket.
Hentai Jesus
Everyone is helpful and hard working. Always see people working on the animals or putting supplies on the shelf. It’s nice seeing the animals getting human interaction like they would at a home. Really helps the process in raising an animal. Really sucks to see some people tell half well more like 1/6th truths in comments or maybe they just have no idea how anything works as do most people. Don’t ever go looking for problems at a business when you go then only type negatives and only things that make YOU look good
Aubree Fedor
Customer service was horrible. She dropped the fish multiple times to the point that the badged rolled on the counter and ripped out the underwater moss to the point they had no roots attached. We don't expect the fish or the moss to last more than a few days, and this was after seeing dead fish in all but maybe 3 of their tanks.
Sam Hubbard
Got a valentine friend for my yellow parakeet! They already get along so well and have not separated since we introduced them. Katie helped us pick out a boy and all of the staff were great help!
Business Hours
Monday:09:00AM - 20:00PMTuesday:09:00AM - 20:00PMWednesday:09:00AM - 20:00PMThursday:09:00AM - 20:00PMFriday:09:00AM - 20:00PMSaturday:09:00AM - 20:00PMSunday:10:00AM - 19:00PM
Popular Times
Service options
- In-store pickup
- In-store shopping
- No delivery
- No same-day delivery
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Categories
Services
Latest Businesess
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