Pet Supermarket
4.1 from 262 reviews
Address 607 W 23rd St, Panama City, FL 32405
Phone Number +18508729524
Description Pet Supermarket has it all for your furry friends! We have more than 8,000 pet care products on our website and in over 200 stores located in 10 states. We specialize in pet food, toys, treats, accessories, fashion and more! We also offer grooming, self-serve dog wash stations and VIP Petcare clinics in select locations. All of our locations offer carry out service, rain or shine! In addition, Pet Supermarket works with local organizations to host adoption and related events for animal welfare.
Website https://storelocator.petsupermarket.com/fl-panama-city-607-w-23rd-st-182
Anastasia Carroll
Please don’t shop in this store, location Panama City, FL. I was hoping to buy for my children parakeet birds, spending around $300 in their store. I have been told by the manager that she doesn’t feel comfortable selling to me parakeet birds due to our schedule and having a cat in our house, right in front of my children. I am responsible adult, we always take care of our animals. This kind of nonsense makes me wonder who runs this place. Well, we bought parakeets in another store without any problems, anyway. We are not going through such horrible , humiliating experiences ever again. And I am gonna make sure my family and friends will not step a foot in this place.
FL Native
Awful experience. The staff was rude and incompetent. The had little to no knowledge of their animals. Did not honor their return policy. And have absolutely no regard for animals safety. AVOID THIS STORE AT ALL COSTS. You will regret supporting this company.
susan
Went there Monday night to get crickets for Bob my lizard. Walked in front door and noticed two people playing with a Farrett and one cheer leader. Turns out one was an employee. I saw the employee toss, yes toss the Ferrett like a bowling ball down the aisle toward the other "player". Slipping and sliding across the floor trying to maintain balance and footing. I honestly thought my eyes were playing tricks on me. The 2nd player coaxed the Ferrett down the aisle, picked it up and tossed it back. I proceeded to walk to the back of the store, trying to make sense of what I had just witnessed. My brain just couldn't seem to process it. As I stood in the back, waiting for someone, anyone to assist me with crickets. I finally asked my husband to go find help. He asked a girl cleaning fish tanks if anyone worked there. She promptly stated "yes" and went back to cleaning the tank. He then went up to the people bowling with the Ferrett. And was told they were out of crickets. Come to find out they were employees as well. They put the Farrett back in a cage as we were leaving. As soon as I got home I wrote to the store and in my letter told them if no action was taken, and a response back to me in writing about what they were going to do about it. I was going to post it on social media. Guess what? I will never set foot in that store again. Feel free to share this post, if you believe the employees were engaging in animal cruelty. I sure do. Not to mention customer no-service. Social media is a powerful tool, if this post does nothing else than bring awareness to the community, and convince people not to shop there, I have obtained my goal.
Sam
Got a valentine friend for my yellow parakeet! They already get along so well and have not separated since we introduced them. Katie helped us pick out a boy and all of the staff were great help!
B & D Adventures
Was an amazing trip to the pet store until I spoke with the manager she was rude and unprofessional to me as well as her other workers. I talked to a few people in my neighborhood and they all said the same thing the employees are super nice but the manager is the reason we won't be coming back until she's respectful and polite
Fit Fam
The worst pet store I've ever been to. The staff is worthless. They know nothing about the animals or products. They definitely do not care about the animals. I will never come back due to their treatment of animals, and their incompetence.
Business Hours
Monday:09:00AM - 20:00PMTuesday:09:00AM - 20:00PMWednesday:09:00AM - 20:00PMThursday:09:00AM - 20:00PMFriday:09:00AM - 20:00PMSaturday:09:00AM - 20:00PMSunday:10:00AM - 19:00PM
Popular Times
Service options
- In-store pickup
- In-store shopping
- Onsite services
- No delivery
- No same-day delivery
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Categories
Services
Latest Businesess
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