Animal Emergency Clinic of Brandon
4 from 235 reviews
Address 693 W Lumsden Rd, Brandon, FL 33511
Phone Number +18136843013
Description At the Animal Emergency Center of Brandon, we are fully dedicated to providing solutions to address your unique needs. This personal care is why people throughout Hillsborough and surrounding counties come here for emergency care. Our hospital located in Brandon, Florida has oxygen units, ultrasound capabilities, digital radiography, a full surgical suite, in house blood work, and an isolation ward. Our doctors all have extensive training in emergency and critical care.
Courtenay Gilmore
It’s hard to give a good review when the outcome is not what you hoped for. Our dog, Sparky, passed away early this morning. He was very sick and we know that the staff and Dr.s did everything they could do to try and save him. They were very kind and empathetic to us. Allowed time for lots of questions, explained everything thoroughly and kept him comfortable and pain free during treatment. Dr Flores and Sierra were amazing to Sparky and to us. It is a very busy clinic and they have a very tough job. We appreciate everything they did for us.
Kim Rose
My dog King collapsed Sunday 3/10 and that was not normal for him. He kept walking sideways. He wouldn’t eat or drink so I brought him to this emergency early afternoon. Dr. Rojas was nice but she stated he had stomach issues and arthritis. I felt that wasn’t the case but I am not a doctor. The next day, 3/11, I arrived back approx 610pm for Kings rapid decline. I ended up having to put my Kingy down because he kept circling left and would collapse. I was informed he had a brain tumor. Dr. Kalaf was great and went over the entire process with me. I am grateful that I wasn’t charged the emergency fee again since I was just there. I felt I was in good hands that night. I am just heartbroken and upset about my $482 visit Sunday. I donated the food and medicine since they wouldn’t give me a refund. A misdiagnosis is why I don’t plan on coming back here again. I only recommend this vet if they get Dr. Kalaf. Went to the BBB, still left dissatisfied. Dr. Rojas kept saying because of my finances she couldn’t further see but that obviously meant she knew it was something worse. He DIED the next day so she kept wanting me to spend money just to lose him. If I had all the money like she said I would’ve paid thousands to leave home overnight for him to still die. I still have trauma from trying to force pills down my dogs throat who hadn’t ate and drank. I would’ve felt better if she said I didn’t have much time than to try and take as much money they could get. Sorry for my loss isn’t good enough. UPDATING: I had already called and left a VM March 14, 2024 along with sending an email. I received no phone call back and no response to my email. I went to BBB to get a refund for the misdiagnosis. Dr. Rojas stated due to my finances we couldn’t further test which means she knew it was something more. The fact that my finances are being blamed is unacceptable because he died the next day. All this place cares about is taking your money. I could’ve continued coming back since I have another dog but since the owner is greedy and won’t give a refund for the misdiagnosis, I will NEVER come back and DO NOT reccommend coming here at all. I lost my dog and $482 for him to die the next day. She could’ve said I didn’t have much time versus trying to charge me for more testing. Usually businesses try to make it right with their customers. Such a shame I have also reached out to Channel 8 to bring awareness for this sorry excuse of a vet.
R DB
In and out very quickly, extremely compassionate and kind staff. They were very good to my fur baby. A little pricey, but I feel this is valid due to it being an emergency 24-7 clinic. Overall an extremely pleasant experience. Thanks guys!
Brook Bradshaw
The vets immediately took my pomeranian to the back and quickly helped him, everyone was so sweet and explained everything to me and how to take care of my furbaby. They explained the best method for his medication to be administered and I cannot thank you guys enough for your help tonight.
Payton D
I was waiting in the parking lot with another couple and animal who needed help before they even opened and they let us in early so we didn’t have to keep waiting outside. I thought everyone did a fantastic job of explaining things and taking their time. No one was rushing me or not giving me time to ask questions. They gave me a thorough explanation of everything they were doing and ran me through my dogs x-rays in detail. They kept him overnight and even called me in the early morning hours when they had an update. I did pay a lot for x-rays, bloodwork, etc. but it wasn’t anything unexpected with visiting an emergency clinic. You *have* to accept that with making the choice to go to one. They have care credit you can apply for if you need it. I was also there for almost five hours because they had an emergency surgery that took precedence. They were even kind to me when I interrupted them after hours and still helped me when they didn’t have to. I highly recommend this emergency vet, but just know that they are a small practice. I’m sure they run out of space and hands and have to make choices on who to focus on. There is another clinic across the street, but if I have another emergency with either of my dogs I will always go here first to see if they can get me in. I appreciate everything they did for my dog and I in such a stressful time of need.
Lena Noelle
We ended up at VEG in Tampa near USF because we went here first and they claimed our dog needed an endoscopy and had stomach issues because of something they couldn’t even read the X-ray for my husband who is a doctor not a vet had to explain it to the young vet on duty that nothing was in the wall of the stomach so it shouldn’t warrant an endoscopy or explains his stomach issues and the vet on duty seemed flustered and not confident so they referred us to VEG charged us for nothing and come to find out he had metastatic cancer we lost our Rottweiler in July 2023 he was 5.5 years old. This does not change his outcome but I wouldn’t ever go here or recommend anyone to use them the experience was less than 1 star and would never trust bringing an animal in their care. The vets at VEG immediately knew it was cancer by ultrasound and the X-rays that this place took and we took pictures of with our phones.They only cared about collecting my $638 and getting us out the door because it was July 4th and the vet claimed nobody who reads their X-rays was in office so he shipped us over to VEG in Tampa. I will never refer anybody to this disgusting practice.
Business Hours
Monday:18:00PM - 00:00AMTuesday:18:00PM - 00:00AMWednesday:18:00PM - 00:00AMThursday:18:00PM - 00:00AMFriday:18:00PM - 00:00AMSaturday:Open 24 HoursSunday:00:00AM - 06:00AM
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
Amenities
- Restroom
Categories
Services
Latest Businesess
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