VON TRAPP ANIMAL LODGE

Reviews

Cara Moses

Our puppy LOVES von trapp. She literally forgets I exist the second we pull up 😂. She’s always so tired afterward from playing all day and I love being able to watch her on the camera. Their booking process is super easy, and the staff are attentive and professional. They also clearly love animals, they even got our girl a card and a treat for her 1st birthday! Could not recommend their day care more highly

Tabitha Dean

We have consistently had great experiences with Von Trapp Animal Lodge, from dropping off and picking up our dogs for daycare to recently leaving our two pups for an extended stay. During this longer stay, we encountered some unexpected complications, due to no fault of theirs, but the team handled the situation with remarkable grace and compassion. Even while we were abroad, they kept us informed and reassured, going above and beyond to care for our dogs in a tough situation. The professionalism and kindness shown by the staff have given us complete peace of mind. We look forward to many more daycare days and future stays with Von Trapp Animal Lodge. Highly recommended!

Mike Garcia

I have a 5 month old puppy that is afraid of new people but loves playing with other dogs. I took her here for a temperament test so she can start daycare here once in a while. I told them that she gets scared easily and she will relieve herself all over if she gets too scared. She did really well with the dogs, but because of the people moving so quickly and not really taking their time with her, she had poo and pee on her when I picked her up. They didn't bother to clean her off, and it didn't seem like they took their time with her to keep her calm. I will try bringing her back when she is older and more trusting of people, but this was a bad first experience. This place is best for dogs that are good with other dogs AND people.

Victoria Chandler

5 stars are simply not enough to express my gratitude and appreciation for this amazing group of animal care givers. First, let me start with how much, Scout, my 6 year old black lab has enjoyed her daycare and boarding time with VTAL over the past 6 months or so. It is her happy place! Fast forward to last Friday morning as we had boarded her for our July 4 stay on Tybee. 7:00 am on the 5th I received a call from Raquel at VTAL very calmy but with a sense of urgency describing that the morning team noticed Scout was not acting like herself, and they weren’t sure what was going on but felt they needed to take her to the emergency vet on Stephenson asap. To make this very long story a bit shorter, they got her to the vet within minutes. When I arrived Raquel waited with me until the vet gave us an update, and I’m sure she would have waited forever with me if that is what I needed. While waiting, Raquel shared with me that Scout was totally unresponsive when they arrived at the clinic. The kennel is only 3 minutes away from the hospital. Scout has been diagnosed with Addison’s Disease, and she was having an Addisonian Crisis when they found her that morning. This is something that is often misdiagnosed or acted on too late. Dr. Lamar and the entire team at the incredible Savannah Emergency Vet have repeatedly credited VTAL with saving her life. I’ll have another awesome review for vet team. The quick thinking of VTAL and their knowledge of Scout saved the day. I wish I had the name of the team member that found her that morning, but she is an angel along with Raquel. Now for the good news! Scout is being discharged today and is going to live a perfectly normal and healthy life by simply taking a daily steroid pill. She will be back to playing with her VTAL family just as soon as she’s 100%. Again, sorry for such a long review but had to do it! THANK YOU VTAL! ❤️❤️❤️

Jamie Cason-Farmer

Trixie, an American Staffordshire terrier, was denied to enroll in daycare with her cousin due to her breed. My husband and I called a few other places and they as well denied her. Finally, VON TRAPP, was open for business & she was accepted with open arms! 💜 We were so relieved and grateful as we don't have much backyard room for her to play around plus we didn't want to cage her when we went to work. Not only did Trixie get to go to daycare but she got to go to a brand new daycare with a variety of dog play areas. Great price for value of service, you may watch your dog at any time using their app which shows live camera feed throughout the entire facility. Professional dog staff trained, experienced, and will give you suggestions, if you ask! Highly recommended!

melissa becker

The staff at Von Trapp went above and beyond to ensure my nervous lady had the best care while I was out of the country. They took the time and special care to ensure she was at ease, as she is generally nervous any place outside of home. Our girl, Ada, felt comfortable with all the staff and loved this place! Im so glad to have a place I trust to care for my pup while I'm away. I totally recommend Von Trapp to anyone looking for personalized care for their boarding needs!!

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Business Hours
Monday:07:00AM - 19:00PMTuesday:07:00AM - 19:00PMWednesday:07:00AM - 19:00PMThursday:07:00AM - 19:00PMFriday:07:00AM - 19:00PMSaturday:08:00AM - 18:00PMSunday:08:00AM - 18:00PM

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From the business

• Identifies as women-owned

Accessibility

• Wheelchair accessible entrance
• Wheelchair accessible parking lot

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