VCA ASEC
3.3 from 184 reviews
Address 1535 S Sepulveda Blvd, Los Angeles, CA 90025
Phone Number +13104735906
Description Based in West Los Angeles, CA, VCA ASEC is a leading 24-hour specialty animal care center offering board-certified specialists in surgery, emergency & critical care, diagnostic imaging, cardiology, oncology, and internal medicine, as well as the latest, leading edge equipment and technology. VCA ASEC promotes the health and well-being of companion animals through advanced treatment and education and a friendly, personable environment. In business for more than 30 years, our mission is to provide the best quality of care and service for the patient, the client, and the primary veterinarian.
Ziggy Kruse
We are not at all in a position to recommend ASEC to anybody. Please consider alternative options for ER Treatment of your furry family member. Here’s why: We reached out to Animal Specialty & Emergency Center (ASEC), which is part of VCA in hopes that they could tell us what was causing the lump on our cat Butch’s neck. The weekend evening team was nice and very accommodating. - So was the Emergency Vet. - She was the ONLY one who suggested and asked for permission to shave Butch’s neck after she noticed some discoloration on his neck below his beautiful fur. The bruise was deep purple and very large. With that knowledge she recommended to schedule a CT scan with Ultrasound and potential FNA, all for which Butch would have to be sedated. We scheduled the procedure for the following Monday, since his first visit was on a Friday night. Butch was brought to the Vet ER for the procedures and after a long anxious waiting period we were told that the test didn’t reveal anything. We did, however, receive an alarming phone call the very next morning from another Vet, telling us that Butch was anemic and needed a Blood Transfusion. We asked if they could do that at ASEC and were told that yes, but for that we had to bring him in again and then had to wait until the cat blood was available. It was strange to us that ASEC does not store cat blood, even though it is an Animal Emergency Center. That particular phone call was alarming, stressful and did not raise any comfort level of trust in us. In fact, we reached out to another Emergency Center and were told that they did have Cat Blood available. After a check up of Butch by one of their doctors we were told that he didn’t need a blood transfusion that night, but since his numbers were stable we should wait until we got to see the Internist at ASEC two days later. Needless to say we didn’t put Butch through the agonizing procedure, but instead took him to the Internist at ASEC. That doctor didn’t spend any time with us, just told us that he “glanced” at the blood results of Butch and he was not worried about it. In fact, he suggested that we should bring Butch back in two weeks for a follow up visit. That was it. No additional tests, no images discussed, not even a suggestion of what might cause the lump. He did hint that it might be cancer, and if so, then we need to take action at that time. We went back a few days later as Butch started to cry out in pain when eating / swallowing and we needed to find out why he was losing weight in such a short time. That visit with ASEC was a horror show! - We have NO idea what they did to Butch in the “treatment area”, but we do know that the staff that day couldn’t care less. The “nurse” who brought Butch back into the exam room roughly swung the cat carrier onto the treatment table, causing Butch to sway back and forth, crying out in pain. - He was panting so heavy that we had that “nurse” leave the room while we were getting help from someone else. When that female ER doctor finally came to see him he had calmed down, but was visibly in distress. This ER doctor told us that she briefly looked at the records, which then turned into a “didn’t read it” as she didn’t have time to look at everything. - This is the second Vet who did not find it necessary to look at the medical record of the patient they are about to examine. Butch was traumatized, we were in shock and neither of us was any closer to know what was causing the bruising and the lump, which was getting larger by the day. Needless to say we are not at all in a position to recommend ASEC to anybody. Please consider alternative options for ER Treatment of your furry family member.
Max Romanenko
VCA ASEC is truly the best clinic you could possibly find. It is staffed by the best doctors, nurses, and other personnel. These caring angels make this place special. If you love your pet, bring them to this clinic. I'm writing this review the day after our beloved dog, Lilu, passed away at this clinic. She fought for a month and a half, during which we visited the clinic often for surgeries, procedures, and other services. We are heartbroken, barely able to endure each day. But what VCA ASEC did for us is beyond words. We asked them for a paw print to later tattoo in memory of Lilu. They not only provided a paw print but also sent flowers to our home and prepared a condolence card signed by the medical staff. We cannot express our gratitude enough for everything they did for us and our dog. We know they fought with us to help us get through this. From the bottom of my heart, we love you, VCA. On the worst day of our lives, we felt support and love from all of you. To the management of this clinic: Please, I implore you to keep hiring such great and loving people. You've created something very special here with a very special team. I hope you are compensating all of your employees well, as they deserve only the best. P.S. Thank you, Dr. Sundby and Dr. Ross, for doing everything that you could have done. We love you.
Nanci Hanover
Sadly, I've had three dogs who have needed the care from ASEC. While it's an extremely hard thing to go through, I can't speak highly enough of the staff there. They are kind, patient, and caring. The vets are tops. The follow up care and phone calls are so important and never once have I felt like I was being rushed through a conversation. While I wish I never had to go back there (who wants to go through such illness with their beloved pets), there is no place I would ever go besides ASEC.
Kay Lu
WE LOVE VCA! I never write reviews but I felt particularly inclined to share my experience here. The staff, service, & facility are the best of the best. With that said, having all of the conveniences under 1 roof comes at a price. For us, the availability and the accessibility is priority which really came to light when they saved our Pomeranian's life. He had been experiencing distressed breathing so we rushed him in and they immediately took him back to give him oxygen while they were running tests to get a diagnosis. If they didn't have all the equipment available in that very moment I don't even want to think what could have happened. Soon enough their cardiologists, Dr. Haimovitz & Dr. Phipps, came in and made an immediate diagnosis leading to immediate treatment. Simba was in heart failure (with no previous signs of a murmur or condition). His heart was suddenly enlarged from the blood not being able to leave to the body and it was also going back into his lungs causing them to fill with fluid and that's why we noticed his distressed breathing. They kept him for 2 nights and we continue to do his follow up treatments there. Upon discharge, we got a detailed explanation of his condition, how it happened, a treatment plan, various options, & a prognosis. Never once did anyone try to rush me out and they also emailed me a detailed report. I should also note, about 2 years prior to this, Simba had a surgery with Dr. Sommerville who I didn't write a review for but was also EXCELLENT from beginning to end. From the bottom of my heart, I could not be more grateful for the love and urgency they have shown my little Simi over the years. From the receptionists to the specialists to the surgeons, they really are the dream team. We are so fortunate to have been able to take Simba there. While we hope to never have an emergency again, we rest easy knowing that VCA is out there when we need them. So much gratitude!!!!
Stephanie Denova Davis
We've had to bring our fur baby here twice now and they've been top-tier both times. The first visit was for emergency surgery post-op observation/care and they were so gracious with our dog and us. The second visit was when we brought our boy in for an oncology appointment and they were so patient, kind and helpful. They treated us like family! I don't impress easily and they really impressed me today. I can't say enough about how much I appreciate the high-level of care they provided every step of the way.
Stephanie Rubin
I cant even begin to express the gratitude for the staff and doctors here! I brought my dog Norman in who had eaten something he should not have. The staff was incredibly friendly, understanding and comforting. Norman was taken back right away and the doctors and staff members explained every step of the process and all of his post visit care in detail. Going to the vet in the middle of the night is never fun and always takes a long time, but I’m so grateful that everyone here worked hard to get Norman better and ensured we were clear in his care. Thank you so much!!! This is the only VCA location I’ll be going to moving forward!
Business Hours
Monday:Open 24 HoursTuesday:Open 24 HoursWednesday:Open 24 HoursThursday:Open 24 HoursFriday:Open 24 HoursSaturday:Open 24 HoursSunday:Open 24 Hours
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
Amenities
- Restroom
Planning
- Appointments recommended
Categories
Services
Latest Businesess
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