VCA West Los Angeles Animal Hospital

Reviews

Jacqueline Swett

The surgery team at VCA West LA is fantastic. Persimmon was referred to Dr. Mueller by another vet, and we are SO lucky to have been in her care. She’s clearly at the top of her field, and we’re so grateful to have benefited from her wealth of experience. We were there for several days of bandage changes, and it’s clear that we got lucky we live so close. People were coming from hours away to see the vets here. They are more expensive because they’re worth it. This place feels like a human hospital with the level of professionalism and facilities they have available. If you’re looking for the best, this is it!

Matthew Morosky

We are so incredibly grateful for every single employee at this hospital. Our cat Finnegan recently passed away and the kindness you showed my wife and I when we brought her in for the final time was incredible. She had been to this hospital multiple times over the years and all of the vet technicians/veterinarians/specialty doctors are the best in the country. A sincere special thank you to Dr. Bridget Harvey….you are the absolute best at what you do and your compassion for us and our sweet girl is so greatly appreciated. To every single employee, thank you for everything you do for our animals. It’s incredibly important work. If you live in the Greater LA area, there is no better option for high quality animal care than VCA West LA Animal Hospital.

Ashley Novak

I rarely give a bad review but would give negative stars if I could. I brought my foster dog here after vomiting and diarrhea. They sent me home with probiotics. Two days later she rapidly declined. I took her for a second opinion and they recommended emergency surgery, which she ended up getting and improved immediately. I contacted VCA to make it right and they said the standard of care was met and would not give even a partial refund for a bad diagnosis then tried to say they told us they recommended hospitalization. When we asked to speak to the doctor since the manager said he wasn’t present he declined. Under no circumstance would I take any animal here ever again! They are greedy and have zero compassion or empathy! Very unorganized and unprofessional hospital. BEWARE!!!!

Loren Wilson

We had such an incredible experience here with everyone from the check-in staff to the technicians to the doctors. Our cat tore his CCL (cat equivalent to an ACL) and the miniscus in his back leg and we had to have a pretty major surgery to put in an artificial tendon that our usual vet clinic couldn't do. From the very first moment the entire team were attentive and kind and took the care to thoroughly answer all our questions, provide detailed cost estimates, and make sure we were comfortable through every step of the process - including checking in several times the day of the surgery to give us nervous parents an update and several times afterwards to see how recovery was going (we also had two follow up appointments in the office so they could see how his leg was healing). Icing on the cake - the procedure came in under budget. We are so thankful we chose the West LA VCA for our baby's surgery, I cannot say enough good things about this place - I'm surprised the reviews aren't higher. It's been two months now and our cat has full mobility and is jumping on everything - as cats should be able to do! Hopefully we won't need to come here often, but if we have any future pet emergencies we will 100% be coming back here. Thank you Dr. Hyde and team, please enjoy this picture of Zeus being much less grumpy! 😊

Emily Alison

It's February 2024. Before you leave these guys a bad review, keep in mind they are one of the only pet ER facilities left in your area. Beverly Hills Animal Hospital, doesn't take new patients. Laurel Pet Hospital, no longer 24/HR ER, and neither is the VCA Facility on Santa Monica Blvd in WeHo. If anything was to happen to your pet in an emergency situation in our area, you'd be directed here. I arrived, scared. I acted difficult (not on purpose) in triage. I didn't want to be away from my dog while he waited to get checked out by medical staff. I will say, there's a reason they examine your pet without you around. Medical staff can observe your pet's behavior to the best of their expertise before asking the pet's owner/co-owners what's going on. After medical staff examined my dog, the doctor called me from the lobby into an exam room to get my take on the situation and decide best treatment. He had a notebook in front of him (which I loved, because as a Virgo I believe in the power of organized note keeping and we love a fellow note taker). I told the Doctor all my thoughts and he was able to determine quickly what he thought best treatment was. Before they take your pet in for triage , you sign paperwork reminding you an ER visit costs between $750-$1500. Don't give staff an issue on the cost. I see a lot of reviews mad about cost. No staff you interact with during your visit has any power/control over what services cost, so don't pick that fight with them. Dr. Benjamin Jasper did everything he said he would do, and followed up like he said he would. He even told me he got other doctor's opinions on my dog's x-rays and any physician who consults with other physicians and has no ego admitting this, is someone you can trust. Dr. Jasper only sees pets in an ER situation which is a stressful job in and of itself. In my opinion based on my own experience taking your pet to see Dr. Jasper at VCA West Los Angeles Animal Hospital means you are going to be in the hands of a comprehensive professional you can trust.

Sam Soleymani

I took my dog to this location twice when he had a cardiac emergency. They admitted him right away and returned him to me well with a wagging tail. The cardiology services are NOT more expensive compared with other locations, but the services and staffs' professionalism meet or exceed expectations.

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Business Hours
Monday:Open 24 HoursTuesday:Open 24 HoursWednesday:Open 24 HoursThursday:Open 24 HoursFriday:Open 24 HoursSaturday:Open 24 HoursSunday:Open 24 Hours

Popular Times

Accessibility

• Wheelchair accessible entrance
• Wheelchair accessible parking lot
• Wheelchair accessible restroom

Amenities

• Restroom

Planning

• Appointments recommended

Categories

Services