Colville Critter Camp

Reviews

Bianca Gonzalez

Super clean, I get daily updates and pictures. Love that she wants vet records before boarding. Highly recommend this place.

Diane Germann

It is said that all you need is "love and a dog." I also need to travel. When I do my 10 year old rescue lab enjoys staying at Critter Camp. He has stayed for weekends and also for longer time periods which have included up to three weeks. I get updates on how my dog is doing when I am on the road. Thank you for serving our community so well, Colville Critter Camp!

Janice Clark

This is a great place to leave your dog when needed. Kennels are clean and well maintained. Dogs get out to play. Teri and her staff obviously like dogs and take great care of them. So nice to leave my dog with confidence that she will be well cared for and happy to return for her next visit.

Ron Campbell

I would highly recommend Colville Critter Camp! The kennels are large and spacious and I love the outdoor play area! Terri is very knowledgeable and you can tell she loves working with dogs. I will definitely be back!

hope

My experience at Colville Critter Camp was nothing short of distasteful and unprofessional. When we arrived to drop off our dogs, the kennels reeked of urine and it was apparent it had not been cleaned thoroughly for a bit. The attitude from the staff was nothing good either, we were treated as if we were an inconvenience and quickly rushed in and out despite there being practically little to no line. They didn’t seem to know what was going on and didn’t even ask for payment; we had to be the one to remind them to take the check. They sent us through a last-minute chase to get a vaccine for our dogs only to not even request to even see the paperwork when we were in person. In short, it was extremely unorganized and unprofessional. When we came back to pick up our dogs at 11:30 AM, nobody was there. On their website, their hours claim to be 8 AM - 5 PM Monday through Saturday. We had to call the owner multiple times in order to reach her because nobody was attending the dogs during work hours. She responded on the third call and explained that she was on a “cruise in Canada” which is outrageous. If you’re going to go on a cruise, then do NOT take new customers. I would not like to see the excuse of it being last minute because even still, you can make sure not to take new customers in order to prevent a terrible experience like this. When she was calling us, she had an annoyed tone as if we were inconveniencing her relaxing vacation while we waited 20 minutes for someone to show up to give us our dogs. Her tone was snarky, especially when she said that staff were “unavailable and couldn’t be there for 10 minutes, so you’ll just have to wait. Bye.” There were dogs just left outside without supervision which is incredibly unprofessional as they could easily hurt themselves or find a way to escape. Even when another staff arrived, we were STILL treated with disrespect and blatant disregard for our situation and as if, again, we were an inconvenience. She hurried us out because she didn’t want to be there. When we asked her about feeding, she said the next feeding was at 1pm despite us clearly giving her instructions multiple times to feed our dogs at 12. We were under the impression that staff would be there from 8am-5pm, but instead, the staff member shrugged and said “I just show up at 6:30AM-9AM and then 1PM-4PM.” Due to the website stating staff would be with our animals, this is OUTRAGEOUS as we were outright lied to about our dogs getting proper time. This means that our animals were sitting in kennels without ANY play time and probably 1-2 pee times a day. I looked through the materials we provided them (treats, letters regarding what they like/dislike — which was encouraged to be provided by the way, toys, etc) and not a bit of it was touched. The letters regarding details about them were at the bottom of the bin, clearly not touched and not a single treat was gone from the bag despite us instructing them to give them to the dogs freely. Our dogs seemed like they were not played with and once more, the kennels smelled wretched as if they were not cleaned. When our dogs came home, they seemed dehydrated and couldn’t get enough of the water bowl. There was one singular thing good about our boarding experience that gained them one star: our dogs were not malnourished or injured — the BARE MINIMUM. I don’t recommend this place as our experience here was not worth the money whatsoever, so I say to anyone who’s thinking of boarding here: Stay far away and board your dogs elsewhere.

Shaye Bergman

My pup Sitka has been to critter camp multiple times and I’ve only had good experiences. The owner is attentive and professional and my pup is always happy to see her and go to her! Thank you Teri!

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Business Hours
Monday:08:00AM - 17:00PMTuesday:08:00AM - 17:00PMWednesday:08:00AM - 17:00PMThursday:08:00AM - 17:00PMFriday:08:00AM - 17:00PMSaturday:08:00AM - 17:00PMSunday:Closed

Accessibility

• Wheelchair accessible parking lot

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