Pet Connection Programs Inc.
3.5 from 46 reviewsAddress 12935 Williston Rd, East Aurora, NY 14052
Phone Number +17166520192
A Google User
We adopted our dog (a lab mix) from Pet Connections in 2014, he is now 5 and is the best dog we could have ever imagined. For years I have been an advocate for this shelter in response to the people who leave negative reviews just because it was not "easy" to adopt a dog from this shelter or that the owner is "rude" because they have standards for adoption. If you have a problem with this shelter's adoption process, YOU are the problem, not the shelter. It is the volunteer's and the owner's job to find a suitable, safe home for these animals. They owe you nothing. If you left a bad review because you could not simply waltz into this shelter and leave with a dog, shame on you. I will be the first to admit that the application process was more inquisitive and complicated than I had originally anticipated. YES, they do ask if you have a fenced in yard, how many hours you are typically away from home on a daily basis, if you will invest in the animal's training, if you have children/other animals, etc. This is becoming more and more the norm nowadays for shelters because there are many people in this world who unfortunately should not own animals. A couple weeks after completing the application & questionnaires, we were told that we were 1 of 8 approved to make an appointment to visit the shelter & pick out a puppy. When we arrived at our appointment, there were 4 out of 8 puppies remaining. They only let in ONE family at a time. We were able to socialize with the puppies a bit and make the hard decision of picking one out to take home with us. Upon leaving, they provided us with a bag of puppy food, and all his papers. The puppies were already neutered/spayed, had all their shots, and were COMPLETELY potty trained at 9 weeks. It was $150 to adopt. The owner and her volunteers do a wonderful job at preparing these dogs for their forever homes. They love on them from the day they are born. From the day we brought him home, our sweet boy has never had even ONE accident in the house, and has the absolute best temperament and personality. He is the light of our lives. If you are a RESPONSIBLE pet owner willing to put in a bit of effort toward proving such in exchange for a priceless companion, you will have no problems with this shelter or their volunteers. They are, again, VOLUNTEERS, who put a massive amount of effort into caring for these animals around the clock, raising them for months, fundraising, spending their own money on supplies, etc. The owner is not rude or standoffish, she is simply doing what she needs to do in order to ensure that these animals are going to a home where they will be given the love and care that they deserve. My puppy came from a momma-dog who's owners dumped her off because she became pregnant by a neighborhood dog, after not caring to take the proper precautions (spaying her) and thus not wanting to deal with the consequences. THOSE are the kinds of people this shelter is trying to avoid giving ownership to. Thank goodness for this shelter for taking her in and subsequently finding her AND all her babies good homes. I would adopt from here over and over again. Thank you Pet Connections for giving us our best friend.
A Google User
I recently inquired about adopting a young dog from this shelter. I emailed the owner requesting an application. I received a response the next morning with an application attached along with some further information. I read through the information a few times and had some further questions about some of the requirements. I recently purchased a home in the country with over 6 acres. This property is not fenced and would be insane to fence in. I currently have another 130 pound dog and he is never left outside alone. When I asked about the fence requirement, I received response within a few moments. This is where my unpleasant experience began. The owner responded very rudely asking whether I had read anything she previously sent. She restated that a fence was required and implied that I was not fit to care for this active young dog. I am perfectly okay with her being strict on the fence. That is her right. However the snarky comments along with the very rude attitude was very unexpected from someone running an animal shelter. Her attitude will unfortunately cost some of her animals very loving homes. I go above and beyond to give my current dog the best life possible. This was a terrible experience with this shelter. If you are looking to get another dog adopt. Just not from pet connection. There is many shelters who treat you with respect and are polite to potential adopters.
A Google User
We have adopted 2 pups from Pet Connection. Each time we encountered zero problems. There's a reason they are very strict with their requirements, and we should all respect them. Running a rescue is unbelievably difficult, financially and mentally. If the owner was rude on occasion she was probably up all night helping a maternity rescue have her pups. We support this organization, highly recommend them, but most of all we love our pups! Thank you, Julie, for all you do.
A Google User
The owner is a very mean person. They are very unorganized. I am surprised anyone can get a puppy from them. They have a very long application to get a puppy. You must have a tall fence that goes in the ground on a large yard. They are bad at getting back to you to let you know if the puppy is still available. They do not let you pick which puppy you want , you have to be willing to take any of them. Or they will not even let you see them. You can not see them till you are approved. They told me the puppy would kill one of my cats! They also said the puppy will escape my 2 six foot fences! They are not nice. The lady also told me she would never want those dogs. My application did get approved but they still made it impossible to get the puppy. They would not even take $ for a deposit to hold the puppy or let me pre-pay. My veterinarian even said she is not the nicest lady. They do call your vet before you get approved too. Which is good but she should be nice to them. This lady is a reason why someone would go buy a pet instead of rescuing one!!.
A Google User
My husband and I were denied the opportunity to adopt a rescue from this shelter simply because our indoor house cat hadn't been to the vet for over 2 years. I immediately took our cat to the vet the next morning and of course he is completely healthy. We have a beautiful home in Clarence that's well over 3,000sqft with a large fenced in backyard. We wanted to welcome a brother or sister to our very well-cared for 2yr old vizsla. Our vet gave them a glowing recommendation based on the care of our dog. We take our dog to daycare almost daily so she's never in her crate for over 2 hours and would do the same for the next dog we adopt. For someone who wants to give their rescues a qualified home, this shelter is doing a disservice. They state on their website that they'd like to provide their rescues a home as quickly as possible in order to bring in new rescues... This simply is not the case. I wish it had worked out differently and hope that based on all of the negative reviews they've been given, they might be slightly more lenient. Our vet also said that the woman they spoke with was very unpleasant... It doesn't have to be that way. Very unfortunate.
A Google User
When I had an apartment in the country (above my grandfathers house and on a huge farm) I decided to get a friend for my 5 year old Great Pyrenees. I walked in and asked if I could see the available rescues. The owner replied that “these dogs are not here to be played with. Especially if you’re not going to adopt!” I found this strange because...wouldn’t you want the dogs socialized and comfortable with people? So I asked for an application which the owner responded to by shoving a clipboard at me. I filled the entire repetitive application out. One of the first questions is do you rent or own your home. I rented from my grandfather. After seeing that I rented, she immediately wrote DENIED in big marker across my entire application. Had she read further she would’ve seen I put down that I already own a dog and that I rented FROM MY GRANDFATHER. I had already spoke To him about potentially adopting a rescue and he encouraged me to do so. I asked her to read the full application and she was extremely rude to me and told me to get out and that I was not allowed back. Great way to save animals lives, lady.
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
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