Address 2259 Kent Dairy Rd, Alabaster, AL 35007
Phone Number +12055645740
Description "State of the art, fully equipped veterinary hospital, boarding, grooming, and daycare facility."
***Lack of Communication Regarding Post-Surgery Care*** I recently took my shih tzu chihuahua mix to Kent Farms for neuter surgery, and while the surgical procedure itself went smoothly, I was disappointed by the lack of communication regarding post-surgery care. There were 4 issues I was not expecting: 1. Severe matting of his fur all along his face and neck due to wearing the cone for the full 14 days as I was told. I did take off his cone after day 7 to check his fur and to my surprise it was all matted. 2. The added and unexpected cost of grooming. His groomer said there was no other option but to shave him down, that’s how bad the matting was. He looks like an entirely different dog. 3. Ineffective pain medication. I paid for pain and calming medications that ended up not working. When I asked the vet about this, they prescribed another medicine at full cost, which was surprising given all that was already paid for. 4. The overall cost of pet neutering is ridiculously high. I don’t understand why vets make it so expensive to provide a service that is essential and basic to all pet ownership. They have “certificate” programs that help with cost but all the added expenses of medicine, unexpected grooming, and the unnecessary confusing options make it unaffordable and burdensome. What happened to spay and neutering prices under $100? Those did exist at one point. Overall, my experience was mixed, and I hope that they provide better communication so that pet owners can make informed decisions about their pets post surgery care.
I love Kent Farms animal hospital, we have been taking our six fuzz kids there since they opened. Their prices are reasonable and they have a great location for our commute. The staff is friendly and they all have great customer service Plus the doctors are very professional and get you in and out quickly. Thank you Kent farms, keep doing what you're doing :-)❤️
I just want to give a huge shout out to Dr. Close, Brooke, and the rest of the incredible staff at Kent Farms Animal Hospital for taking such great care of our Tucker and Pippa yesterday! The staff here is SO sweet, kind, and caring!! The entire place is super clean and well kept, and everyone there is incredibly thorough and knowledgeable. Can’t say enough good things about them! So, Thank you so much Dr. Close and Brooke for another wonderful visit! We won’t take our Tucker and Pippa anywhere else! 🤗❤️🦴🐕🐾🐕🦺🐾❣️🦴🫶🐾
We love Kent Dairy! We have been bringing our dog since she was a puppy and she gets so excited the second we turn onto their street! We love the staff and the excellent care they give our girl.
Really can’t say thank you enough to the doctors, techs, and staff at Kent. Had to put my buddy down, and they let me take as long as I needed and did not rush a thing for me, nor did they allow me to wait hardly at all when I was ready for the next step. They truly were amazing. Just recieved the sweetest card in the mail and a few other sweet remnants of my buddy. Thank you Kent!
So very appreciative of Dr. Close and vet tech Allison. They were both so caring and compassionate. I felt like my baby got the best care. There isn’t much to do because he has bad end stage heart disease. He began having what seemed like horrible pain a few days ago. He is now at home resting and appears pain free. That’s all I could ask for. I am so thankful Allison gave me a pamphlet about in-home euthanasia. I didnt know that was a thing and I’m so happy. I’ll know when it’s time and I want him in the comfort of his home. Thank you both SO MUCH❤️❤️❤️
Business Hours
Monday:07:00AM - 18:00PMTuesday:07:00AM - 18:00PMWednesday:07:00AM - 18:00PMThursday:07:00AM - 18:00PMFriday:07:00AM - 18:00PMSaturday:07:00AM - 12:00PMSunday:Closed
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Serves Alabaster