East-West Animal Hospital
4.6 from 144 reviews
Address 1524 Land O' Lakes Blvd, Lutz, FL 33549
Phone Number +18139486534
Description The 1st Fear Free Certified Practice in the Tampa Bay area. We provide our patients with Integrative Veterinary, this means we have the ability to use both traditional western medicine along with traditional Chinese medicine. We provide Preventative care Wellness Plans, Soft tissue surgery, dental cleanings with x-rays, spay and neuter, therapeutic laser, and stance analysis. Acupuncture and Food Therapy are Dr. Register's specialties. Come see us and experience a different atmosphere and approach to veterinary medicine.
A Google User
I'm going to start off by saying everyone here is very nice. But I would not recommend them. Their lack of experience and sense of urgency for my dog who had an aggressive type of cancer was an extreme let down. Also, this review is only being made after several attempts to contact them about an issue we had, which they have chosen to ignore. One of the issues was over a simple wrap job that my dog needed on her leg. I was charged $81, and the job was done so poorly that it made my dog's leg swell up twice the size (see pictures), so I had to remove it within an hour or so after it was done. When I asked for a refund, they said they would wrap it again, however, I did not want the same thing to happen again. I taught myself how to do it correctly within 5 minutes. We also had to find out own resources for surgery opinions and cancer treatment options. I had followed up about the refund again, also mentioning that my dog had unfortunately now passed away since she couldn't get the surgery she needed within a timely fashion (the surgery date was over a month after the initial visit, a week after she passed). They were nice enough to send a condolences card, but chose to ignore the part about the refund - so at that point the card was more of a slap in the face than helpful. I mean, it was really just a simple solution to make a terrible situation hurt a little less.
A Google User
Nice caring staff. Appreciate the thoughtful care from the vet and her staff. Was disappointed when I took Lucy to get fixed at a less expensive alternative. East +West were three times more expensive. Easy West would not confirm she had a heart worm negative test. I had to pay for an additional test. I thought that was inconsiderate, considering I am not wealthy. Just not nice. I've reconsidered and will take Lucy to another Vet. ACT, Tampa spayed Lucy. Inexpensive and excellent care. They do all types of Vet services at reasonable prices.
A Google User
Dr. Register is just great! I love that she balances both Eastern and Western medicine. She cares about your animals, and handles them with compassion. The techs and staff are friendly. (Joy is amazing!) Everyone is always smiling! My dogs LOVE LOVE LOVE being there - even my "stranger danger" lab becomes out going. Definitely our "other family doctor." 😊
A Google User
First time coming here. Got a recommendation from a friend. Dr Register was wonderful...with me and my senior pup. She gave me a clear plan on what we need to do to get my dog healthy. I appreciate her professionalism and sincere concern. I look forward to a great relationship with East West!
A Google User
Dr. Register and her staff are wonderful. We are so grateful to be with such a compassionate team of people. They have hours that work great for any schedule (they have evening options available). I would highly recommend East West Animal Hospital. I hear stories of people going to multiple clinics to find one that they like. We are so lucky to have found them first and we know our 7 month old Goldendoodle is in great hands!
A Google User
We love Dr Register. Piast wasn't walking on his back leg, instead of automatically wanting an expensive x-ray she felt around and prescribed anti-inflammatory drugs with pain meds to keep him comfortable with a two week followup appt. He is much better now. The staff is always wonderful as well. She prescribed the cold Lazer procedure that I am sure helped.
Business Hours
Monday:08:00AM - 18:00PMTuesday:08:00AM - 20:00PMWednesday:12:00PM - 20:00PMThursday:08:00AM - 18:00PMFriday:ClosedSaturday:ClosedSunday:Closed
From the business
- Identifies as women-owned
Service options
- Onsite services
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
Amenities
- Restroom
Planning
- Appointment required
- Appointments recommended
Categories
Services
Serves Avila and nearby areas
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