APAWS Veterinary Hospital
4.3 from 151 reviewsAddress 21300 Kelly Rd, Eastpointe, MI 48021
Phone Number +15866198000
Description APAWS is a full-service veterinary hospital, not just a clinic! We are a 501(c)3 non-profit organization that relies on funding from donations, sponsors & grants. APAWS provides low-cost veterinary services to the general public, animal shelter agencies, animal rescue organizations and municipalities. We also assist local police departments by providing protective and safe holding for animals involved in animal neglect and cruelty cases.
Website https://www.apawsdetroit.com/
Nina Blake
I brought in my dog for a rabies shot, nail trim, and anal gland expression. I asked for a quote over the phone but they wouldn't give me one. On the day of the appointment, I was told my dog needed sedatives for the nail trim and was asked to reschedule the appointment. The sedatives were $50. I brought my dog back sedated and they still would not trim her nails... Isn't that what a vet is trained to do? Even with difficult dogs? My dog is small, 19 pounds, and nervous but never aggressive. So then why did they make me sedate her and pay $50 for the pills? They recommended not to squeeze her anal glands because she is 1 year old and they told us that is too young. So we said OK, don't do them, and had it removed from the quote. Next, they tried to add on other shots and things which they never mentioned over the phone, trying to charge us over $200 USD. They tried to add heartworm medicine even though she was not due for a test until 2025. They also charge a $45 "exam". They claimed the vet that did the exam looked at our dog's teeth and said they looked great even though they are clearly not. She is 1 year old and only has one fang. She recently lost one due to trauma, and the bottom 2 fangs are baby teeth and broken so I doubt the vet even took a look inside her mouth. Next, they told us they did squeeze her anal glands even though THEY had just advised against it minutes ago. This place is very overpriced and very unprofessional. Will not be returning.
Kailah Weatherspoon
Phenomenal! Everyone from the front desk clerks to the Veterinarians were so kind and truly treated my pet with care. My pet's procedure was quick and was very well done. The facility is super clean and they've created an overall calm environment. I would highly recommend taking your pet here!!
dan Workman
Took my dog in who has unfortunately got into items she shouldn’t have ate. Yes she is a rare breed but less than 6months ago I paid over 7000 for emergency surgery for her getting into tinsel we had up for Christmas decorations. Went in yesterday for a x ray to confirm if she could pass what she ate or if surgery would be required. I can’t afford another surgery 4-6k worth on a dog. X ray and visit was for almost nothing we could not determine if she had a blockage. This is when my trip takes an unprofessional turn. The vet then tried to give me options on giving the dog up to a rescue that would pay for the surgery. (This option is typically for people who can’t afford any vet bill on a young dog.) when I informed her no I don’t want those contacts she became visibly aggravated and left the room. For contents my this is not a cheap animal and we have spent over 10000 on this dog keeping her healthy and happy. When I went to the desk to check out. I made a comment that I understood what the system was but to offer that to a person who has spent a lot of money keeping there dog healthy that was unprofessional. I was told she isn’t a complaint department and then made a snob comment under her breath saying maybe you should keep her from eating this. This dog is a lab they eat everything especially with young children that Adore her. I won’t ever go back to this place there prices aren’t much better than other local vets.
John McNamara
If I could add a few stars, I would.... This place is GREAT! Clean, great staff (and plenty of staff) and about 1/2 the cost of other vets I've used....They brought the invoice to review before doing any services on my cat and I actually hugged the assistant and said "This is it"???? The Doctor is wonderful and not trying to rush you out the door! Absolutely recommend!!! They have a customer for life :-)
Melanie
The Staff and DOCTOR are the most compassionate people, I have ever met, since treating my recently sickly, senior cat 😺 Please do not hesitate to seek their endearing, professional services. They're such a Blessing to our fur babies, displaying personal care, patience, and remarkable professionalism, as demonstrsted! Our fur family deserves the best of care! And I for one wouldn't go absolutely anywhere else!
bobbijo mclean
Brought my dog in she hadnt eaten and drank very little water. I told them I believe she has swallowed a pork chop bone. They did an xray of her stomach and said there was no bone,put fluid under the skin to hydrate her did blood work and gave antibiotics and said they treating it as gastrointestinal inflammation my dog had already lost weight cause i couldn't get her in anywhere they were booked it was 2 or 3 days later they would see her .shes an 8 yr old pitbull.they said she was healthyto comeback in 4 days or so . My dog was dying she wasnt eating she was 65lbs. They did nothing really for her charged me $600 for me to pull the bone out of her throat.why didnt u check her throat shes eating now but she has a uti and because she lost so much weight she was weak and fell down my stairs sprained her leg . So I saved my dog basically but was charged $600 .
Business Hours
Monday:ClosedTuesday:08:00AM - 17:00PMWednesday:08:00AM - 17:30PMThursday:08:00AM - 17:00PMFriday:08:00AM - 18:00PMSaturday:ClosedSunday:Closed
Popular Times
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
Amenities
- Restroom
Crowd
- LGBTQ+ friendly
Planning
- Appointment required
- Appointments recommended
Categories
Services
Latest Businesess
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APAWS Veterinary Hospital
21300 Kelly Rd, Eastpointe, MI 48021
+15866198000