Address 5601 Butler National Dr, Orlando, FL 32812
Phone Number +14072093647
Description At Pet Paradise Resort and Day Spa, we offer the ultimate pet boarding experience for your dog or cat. Our attentive staff is passionate about pets and will go the extra mile to ensure that your pet has a safe and enjoyable time with us. Our resort locations are uniquely tailored to meet all of your pet's desires. Whether it's making a splash in our signature bone-shaped pool or relaxing at storytime, Pet Paradise promises to create a memorable stay for your pet. In addition, our four-legged guests can indulge in a day of excitement and adventure at day camp or have a spa day and receive a fresh, new look by one of our professional groomers. Your furry companion is waiting to discover new friendships in paradise.
Katrina and all the Pet Paradise staffs are amazing! It’s incredible to see the attention they provide to the dogs and the owners. Truly proving a five star experience to your 4 legged friend.
I count out the medicine I bring to pet paradise. When I brought my dog home, I noticed there was some medicine left. After counting, I realized my dog did not receive ANY of his medicine during his visit. He takes medicine for allergies. Without his medicine, my dog must have been miserable for most of his stay. He now has several wounds where he scratched himself for relief, and I fear they may be infected. Now I will need to take time off of work to take him to the vet. I don't ever intend to bring my dog back.
When we travel we leave our furbaby here. The staff is nice and attentive to our pups needs. Our pup is tiny and sensitive to other dogs, this location offers private play (huge plus); which allows her to have human interaction and not be left for hours instead. Additionally, something that I like about this place is that it smells good when you walk in the place. They are very particular about cleanliness and value keeping our pets safe. We will continue to utilize this establishment when we leave for our of town. Highly recommend!
I have been taking my dog to this place for more than 1 year, and I always wanted to trust that they treated her well. but this particular time my experience was terrible. They called me to tell me that she wasn't eating, that she was dehydrated, had diarrhea and had no spirits, even though I sent her her food, I don't know if they will give her any other food or anything. They were unable to give her water or anything to hydrate her, they waited for me to arrive. Then when I arrived they had a very strange attitude, they didn't show their face to me. I felt very bad and disappointed, I won't take it to this place anymore and I advise you NOT to take them to this location. I DON'T TRUST THEM ANYMORE
I wanted to love this place, I REALLY did. The manager Lauren helped me so much but unfortunately 1 out of the 6 nights my dogs stayed they were left out to sleep in patio and were forgotten to be brought back in. I reserved a VIP suit to be able to see them while on my cruise and I felt so hopeless with no emergency line to call. My dog also came home with a swollen ball shape on his throat that I still don’t have answers too.
Meet the fam day was an unbeatable offer. Perfect option for spending the day at Disney. The staff was kind and patient. Only thing that could have been improved was more activity on the play area cameras. Overall a great experience and the dog came back tired and happy.
Business Hours
Monday:06:30AM - 19:00PMTuesday:06:30AM - 19:00PMWednesday:06:30AM - 19:00PMThursday:06:30AM - 19:00PMFriday:06:30AM - 19:00PMSaturday:07:00AM - 18:00PMSunday:07:00AM - 18:00PM
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